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About the Role

As Engineering Manager APAC, you will lead a team of technical resources responsible for implementing Solventum Health Information Systems applications across Clinician Productivity Solutions and Revenue Cycle. You will combine people leadership, technical judgment, customer focus, and hands-on execution to help the team deliver successful, supportable customer implementations across the APAC region.

Responsibilities

• Manage, coach, and develop a team of technical implementation resources across APAC.
• Set clear expectations, priorities, and ways of working for engineers involved in customer implementation, integration, and escalation activities.
• Build technical capability through mentoring, knowledge sharing, structured feedback, documentation, and practical guidance.
• Create an environment where team members take ownership, collaborate across regions, and continuously improve implementation quality.
• Support hiring, onboarding, performance discussions, workload planning, and capability development for the APAC engineering team.
• Provide technical leadership across customer implementations of Solventum HIS applications in Clinician Productivity Solutions and Revenue Cycle.
• Guide implementation teams on configuration, integration, deployment, troubleshooting, and supportability decisions.
• Ensure implementation approaches are aligned with product capabilities, approved patterns, security expectations, and operational support requirements.
• Help the team identify gaps between customer requirements and current product capabilities, and drive structured resolution through configuration, workaround, or product escalation.
• Review technical implementation artefacts, customer-specific designs, integration assumptions, and go-live readiness where appropriate.
• Represent Solventum Engineering in customer discussions, project governance forums, escalation meetings, and technical decision-making sessions.
• Communicate clearly with customer technical teams, IT leadership, operational stakeholders, and executive sponsors, including C-level stakeholders where required.
• Translate complex technical topics into clear business, delivery, and customer impact language.
• Maintain a customer-focused approach while protecting implementation quality, supportability, security, and product boundaries.
• Partner with Sales, Implementation and Adoption, Support, Product, Cloud Operations, Security, and Compliance teams to resolve customer needs and delivery risks.
• Act as an escalation point for complex implementation issues, technical risks, cross-system failures, and customer-impacting delivery challenges.
• Drive structured issue resolution by coordinating the right technical, product, support, and delivery stakeholders.
• Ensure risks, assumptions, constraints, and technical decisions are documented and communicated clearly.
• Support prioritisation decisions by providing practical assessment of customer impact, delivery impact, supportability, and technical complexity.
• Promote consistent use of delivery processes, technical documentation, Jira, Confluence, and other shared engineering practices.
• Contribute directly to implementation and troubleshooting activities when team capacity, urgency, or complexity requires it.
• Review logs, configurations, integration flows, technical documentation, and issue evidence to support diagnosis and decision-making.
• Support customer workshops, technical discovery, go-live preparation, and post-go-live issue resolution.
• Use practical technical judgment to help the team move from problem definition to actionable resolution.
• Stay close enough to the technology to mentor engineers effectively and make informed escalation decisions.

Requirements

• Bachelor’s degree in IT, Computer Science, Engineering, Healthcare Informatics, or a related technical field, and significant experience in healthcare IT, technical implementation, engineering, solution architecture, or technical services leadership.
• Proven experience managing or leading technical resources in a customer-facing delivery, implementation, engineering, support, or professional services environment.
• Strong technical background with the ability to understand, challenge, and guide implementation decisions across applications, integrations, infrastructure, security, and operational support.
• Experience working with enterprise healthcare customers, including technical, operational, and executive stakeholders.
• Ability and willingness to contribute hands-on to technical delivery, troubleshooting, documentation, and escalation activities where required.
• Strong people management skills, including coaching, prioritisation, delegation, performance management, conflict resolution, and team development.
• Ability to quickly grasp new technical concepts, products, workflows, and implementation patterns.
• Strong understanding of healthcare IT environments, healthcare interoperability, and customer implementation realities.
• Experience with integrations, APIs, identity and access management, networking concepts, cloud or SaaS delivery models, and secure implementation practices.
• Excellent communication skills with the ability to explain technical risks, trade-offs, and recommendations to both technical and non-technical audiences.
• Experience with Solventum HIS, clinical documentation, coding, revenue cycle, or similar healthcare application portfolios.
• Knowledge of HL7 v2, FHIR, CDA, DICOM, EHR/EMR integrations, hospital workflows, or clinical coding workflows.
• Experience leading distributed or regional teams across multiple countries, cultures, time zones, and customer environments.
• Experience with Jira, Confluence, technical documentation standards, operational dashboards, and structured project governance.
• Familiarity with cloud platforms, security reviews, data privacy expectations, and compliance constraints in healthcare environments.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Skills

• People leadership
• Technical judgment
• Customer focus
• Hands-on execution
• Technical implementation
• Integration
• Troubleshooting
• Escalation support
• Configuration
• Deployment
• Supportability
• Security
• Product capabilities
• Customer requirements analysis
• Customer stakeholder engagement
• Project governance
• Risk management
• Delivery governance
• Issue resolution
• Technical documentation
• Jira
• Confluence
• Engineering practices
• Log review
• Configuration review
• Integration flow review
• Problem diagnosis
• Problem solving
• Healthcare IT
• Technical services leadership
• Enterprise healthcare customers
• Coaching
• Prioritisation
• Delegation
• Performance management
• Conflict resolution
• Team development
• Healthcare interoperability
• APIs
• Identity and access management
• Networking concepts
• Cloud or SaaS delivery models
• Secure implementation practices
• Communication
• Clinical documentation
• Coding
• Revenue cycle
• HL7 v2
• FHIR
• CDA
• DICOM
• EHR/EMR integrations
• Hospital workflows
• Clinical coding workflows
• Distributed teams
• Regional teams
• Cloud platforms
• Security reviews
• Data privacy
• Compliance

Location

• APAC

Work Type

• Remote
• Full-time

Experience Level

• Manager

Education Level

• Bachelor’s degree in IT, Computer Science, Engineering, Healthcare Informatics, or a related technical field

Benefits

• Programs to help you live your best life – both physically and financially
• Competitive pay and benefits

About the Company

• Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best.
• At Solventum, people are at the heart of every innovation we pursue.
• Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges.
• Solventum enables better, smarter, safer healthcare to improve lives.
• As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.
• Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
• We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy.
• Because at Solventum, we never stop solving for you.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.