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About the Role

The Enterprise Supply Management (ESM) Source-to-Pay (P2P) Operations Analyst acts as the main operational link between business stakeholders, Procurement (including Accounts Payable), and suppliers. This role supports the entire procurement lifecycle by handling purchase requests, processing simple transactions, assisting with supplier onboarding, resolving invoice issues, and ensuring adherence to procurement and payment processes. The analyst aims to enhance the stakeholder and supplier experience by streamlining processes, speeding up transactions, invoicing, and payments, resolving operational problems, and driving continuous improvement.

Responsibilities

Serve as the first point of contact for procurement requests and requisitions in Europe.
Review and process low-risk, low-cost procurement requests and purchases independently.
Escalate higher-risk or more complex sourcing activities to Procurement colleagues.
Partner with business stakeholders to understand requirements and provide procurement guidance.
Improve the quality and completeness of purchase requests.
Support supplier onboarding and maintenance activities.
Ensure supplier documentation is complete, accurate, and compliant.
Serve as the primary support contact for invoice and payment inquiries during European business hours.
Facilitate timely issue resolution between business stakeholders, suppliers, and Accounts Payable.
Investigate invoice discrepancies, payment delays, and process exceptions.
Coordinate across teams to identify root causes and drive resolution.
Educate stakeholders on invoice submission, PO requirements, and payment procedures.
Monitor and track outstanding invoice issues and escalations.
Perform reviews of procurement and payment-related transactions for accuracy, compliance, and effectiveness.
Identify operational risks, trends, and recurring issues.
Recommend improvements to reduce manual effort and process inefficiencies.
Support testing and implementation of process and system enhancements.
Collect, analyze, and interpret procurement, requisition, supplier, invoice, and payment data.
Generate regular reports on operational performance.
Build strong relationships with business stakeholders, suppliers, and ESM/Procurement colleagues.
Communicate procurement and payment standards clearly and practically.
Provide guidance to stakeholders on process requirements and best practices.
Participate in special projects and perform other duties as assigned.

Requirements

Minimum of three years of experience in Procurement, Accounts Payable, Finance Operations, Supplier Management, or related operational functions.
Undergraduate degree or equivalent combination of education and experience.
Strong analytical, problem-solving, and organizational skills.
Strong stakeholder engagement and communication skills.
Experience working within ERP, procurement, invoicing, or financial systems.
Ability to manage multiple priorities in a fast-paced operational environment.
Vanguard is not offering visa sponsorship for this position.

Skills

Analytical skills
Problem-solving skills
Organizational skills
Stakeholder engagement skills
Communication skills

Location

Hybrid

Work Type

12 month contract
Hybrid

Experience Level

Minimum of three years of experience

Education Level

Undergraduate degree or equivalent combination of education and experience

About the Company

Vanguard is a different kind of investment company, founded in 1975 on the principle of managing funds solely in the interests of clients.
This philosophy has helped millions achieve their goals with low-cost, uncomplicated investments.
Vanguard's mission is to provide value for investors.
Vanguard is one of the world's leading investment management companies, serving individual investors, institutions, employer-sponsored retirement plans, and financial professionals.
Vanguard has a diverse and talented crew with a culture that promotes teamwork and an unwavering focus on serving clients' best interests.

Equal Opportunity

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture.
Every decision we make to best serve our clients, crew, and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve.
We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, treat them fairly, and give them the best chance for investment success.