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About the Role
The REFILL+ is Aquablu's flagship product, installed across thousands of sites and generating significant revenue. Working within the Physical Product team, you will own the prioritization and execution alongside hardware, firmware, and quality engineers. Your role involves understanding the release cycle, identifying field patterns before they become support tickets, and driving hardware improvements from signal to shipment. You will ensure the product remains healthy and that the team focuses on the most critical next steps, holding all aspects of the product together without a dedicated project manager.
Responsibilities
- Own the feature and release roadmap for firmware and hardware, including hardware and manufacturing improvements, balancing stability, commercial priorities, and strategic direction.
- Drive root cause analysis for field issues, collaborating with firmware and mechanical engineering to implement shipped fixes.
- Translate inputs from Customer Service, Quality, and the field into prioritized, actionable tickets.
- Define and track product KPIs such as uptime, dispense accuracy, and error rates.
- Own firmware certification and EU directive requirements for connected hardware products.
Requirements
- A degree in mechatronics, product design, electrical, or mechanical engineering, or equivalent hands-on experience.
- 3+ years in a hardware development or product management role, ideally with physical consumer or B2B devices.
- Comfortable reading and writing firmware specs, hardware schematics, and manufacturing documentation.
- Ability to navigate the full product lifecycle from design and engineering through production and field deployment.
- Strong project coordination skills to manage firmware, hardware, and quality workstreams independently.
- Strong prioritization instincts to balance live field issues against long-term roadmap work.
- Some familiarity with EU regulatory and compliance requirements for connected hardware products.
Skills
- Hardware development
- Product management
- Firmware specs
- Hardware schematics
- Manufacturing documentation
- Project coordination
- Prioritization
- IoT
- Connected hardware products
- Food & beverage technology
- Vending technology
- Water technology
- Contract manufacturers
- Assembly processes
- Supply chain management
Location
- Amsterdam
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Degree in mechatronics, product design, electrical, or mechanical engineering, or equivalent hands-on experience.
Salary/Compensations
- 68-85k yearly (including 8% holiday allowance)
Benefits
- 26 paid holiday days
- Equity through our Aquablu for All plan
- Beautiful and bright office in Amsterdam (Houthavens)
- Healthy (heavily discounted) lunches
- Urban Sports Club membership
- Travel compensation >10km
- Quarterly team events at our HQ in Amsterdam (Houthavens)
- A pension plan by Zwitserleven
- Endless amount of our very own flavoured water
About the Company
- Aquablu is disrupting the marketplace with a revolutionary flavored water system, founded in 2018 to offer a healthy and tasty alternative to soft drinks.
- Our water is currently available in almost 16 countries.
- We are collaborating with industry leaders such as Heineken, Adyen, and Marriott Hotels.
- Our mission is to save one billion plastic bottles by 2030.