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About the Role

The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. A Solution Advisor works closely with customers and prospects to identify and solve business challenges using SAP solutions, acting as the subject matter expert within the sales cycle. This role provides deal support, delivers software demonstrations, participates in marketing events, and collaborates with the sales team to identify opportunities.

Responsibilities

Successfully complete a 10-month program that strengthens the foundation for a successful customer-facing career at SAP.
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with customers to gain real-world experience.
Acquire the skills necessary to help guide customers through their Digital Transformation journey.
Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
Create and deliver high-impact and engaging software demonstrations that compel customers to select SAP over other competitive offerings.
Provide demand generation support through marketing events and deal execution support by responding to requests for proposals.

Requirements

2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer-facing skills.
Technical and business process knowledge, combined with hands-on experience using relevant technologies and industry-standard tools to support solution delivery and operational efficiency.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global and local network.
AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering)
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
Participants may be required to spend four (4) weeks, spread across two trips, in San Ramon, California.
Vacation will not be approved during some critical times of the program.

Skills

Technical and business process knowledge
Customer-facing skills
AI fundamentals
Business Acumen
English proficiency
AI Adoption Mindset
Agentic AI Day-to Day Practice
Context Engineering
Problem-solving
Project management
Creative thinking
Collaboration
Clear and effective communication
Emotional intelligence
Cultural awareness
Teamwork
Stakeholder engagement
Emerging technologies

Location

San Ramon, California

Work Type

Hybrid
Full Time

Experience Level

Early Career
0-3 years of professional work experience

Benefits

Constant learning
Skill growth
Great benefits
Competitive pay

About the Company

SAP helps the world run better by enabling customers to work together more efficiently and use business insight more effectively.
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
SAP is a cloud company with two hundred million users and more than one hundred thousand employees worldwide.
SAP is purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
SAP Next Gen is our global experience for students and early talent (0–3 years of professional work experience).
The Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.

Equal Opportunity

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
SAP believes we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.