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About the Role
Heidelberg Materials Beton DE GmbH is seeking a Dispatcher for Berlin/Brandenburg to manage orders, plan vehicle logistics, and coordinate deliveries, ensuring efficiency and customer satisfaction.
Responsibilities
- Accept and systematically record orders.
- Plan and dispatch ready-mix trucks and pumps, focusing on efficiency and cost.
- Coordinate deliveries, including confirming delivery dates with customers.
- Monitor ongoing orders and proactively address any delays.
- Organize external vehicles and process invoices.
- Ensure data quality and handle customer complaints.
Requirements
- Completed commercial or technical apprenticeship.
- Very good German language skills (minimum C1 level).
- High IT affinity and proficiency with digital systems.
- Process-oriented and organizational thinking.
- Strong communication and negotiation skills.
- Good geographical understanding.
- Teamwork, flexibility, and resilience in a dynamic environment.
Skills
- Logistics/Dispatching
- Customer Service
- Process Management
- Organizational Skills
- Communication
- Negotiation
- Geographical Understanding
- Teamwork
- Flexibility
- Resilience
Location
- Berlin Spandau
Work Type
- Full-time
- 40-hour week
Experience Level
- Entry Level
- Mid Level
Education Level
- Apprenticeship
Salary/Compensations
- €48,000 - €51,000 gross per year
Benefits
- Flexible working hours
- 30 vacation days
- Additional special leave days
- Professional EAP support program
- Ergonomic workstations
- Sports groups
- Health campaigns
- Comprehensive work safety
- Support for professional development and further training
- E-learning platform
- Individual onboarding
- Attractive remuneration
- Christmas bonus
- Company pension scheme contribution
- Capital-forming benefits
- Group accident insurance
- Anniversary bonus
- JobTicket
- JobBike
- Employee referral program
- Attractive conditions and discounts (e.g., fitness studios)
About the Company
- Heidelberg Materials is a globally leading company in the construction materials industry, manufacturing essential products and driving sustainable production through CO₂ reduction, recycling technologies, and digital solutions.
- We are one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete.
- We operate in over 50 countries with approximately 51,000 employees at nearly 3,000 locations.
- We are committed to carbon neutrality and a circular economy in the building materials industry, developing sustainable solutions for the future and enabling new opportunities for customers through digitalization.
Equal Opportunity
- We live from diverse perspectives, talents, and experiences that each of us brings. Together, we create an environment where everyone feels welcome and valued.