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About the Role

Provide massage and body treatments to guests, ensuring their comfort and safety while promoting spa services and retail offerings. Maintain a clean and organized workstation and adhere to time schedules and company policies.

Responsibilities

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications before beginning service.
• Keep up to date with current techniques and modalities.
• Escort guests to and from treatment rooms.
• Arrange workstation, treatment room, and/or drapes.
• Frequently check with guest to promote comfort, safety and security throughout service.
• Promote and sell spa/salon services including retail offerings.
• Clean, maintain, and sterilize tools.
• Maintain cleanliness of workstation and/or treatment room throughout shift.
• Dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
• Monitor and stick to time schedule throughout the day.
• Handle inappropriate guest behavior by following Marriott International standard operating procedures.
• Maintain current skills and licensure in service area as per regional requirements.
• Report accidents, injuries, and unsafe work conditions to manager.
• Complete safety training and certifications.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• State or Regional Massage License
• At least 1 year of related work experience.
• Technical, Trade, or Vocational School Degree.
• Stand, sit, or walk for an extended period of time.
• Grasp, turn, and manipulate objects of varying size and weight.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Skills

• Massage techniques
• Body treatment techniques
• Hydrotherapy
• Guest assessment
• Communication
• Sales
• Tool sterilization
• Time management
• Customer service

Experience Level

• 1 year of related work experience

Education Level

• Technical, Trade, or Vocational School Degree

About the Company

• EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality.
• EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm.
• The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.
• We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work.
• A place where service comes from the heart, not from a handbook.
• A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.
• In joining EDITION, you join a portfolio of brands with Marriott International.
• Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
• We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
• Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
• We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.