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About the Role

As a Nike Store Manager, you’re the face of NIKE, guiding customers and leading your team to achieve sales and service goals. You will inspire your team to deliver the best customer experience, foster an inclusive environment, and drive store growth strategies.

Responsibilities

• Lead, coach, and inspire your team to deliver the best customer experience.
• Ensure team members feel included and supported.
• Use retail expertise to drive store growth strategies.
• Create opportunities to build community partnerships.
• Be enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Lead your team with courage and cultivate your store environment to achieve sales, service, organization, customer satisfaction, and profitability goals while maintaining safety and operational standards.
• Foster a high performing, engaged team environment with a culture of recognition and rewards.
• Drive store operation excellence and execute brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Lead your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership, and management.
• Work with District Partners on key enterprise-wide initiatives and programs.

Requirements

• Minimum of six years of customer-facing retail or hospitality experience.
• Minimum of four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work weekends, nights, and holidays as needed.

Skills

• Customer service
• Sales
• People leadership
• Conflict resolution
• Employee coaching and counseling
• Retail operations
• Budgeting
• Planning

Location

• Onsite

Work Type

• Full-time

Experience Level

• Minimum of six years of customer-facing retail or hospitality experience
• Minimum of four years of store management experience

Benefits

• Employee discounts
• Healthcare
• Paid time off
• Education programs
• Medical, Dental and Vision Insurance
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Accrued Paid Time Off and Holiday Pay
• Opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

About the Company

• NIKE, Inc. is committed to employing a diverse workforce.

Equal Opportunity

• Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
• For more information, please refer to Equal Employment Opportunity is The Law
• At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience.
• Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works.
• Transparency is key.