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About the Role
Join Pepper's First Line Risk team to protect the mortgage business from fraud, financial crime, and operational risk. This role will lead complex investigations, identify emerging risks, and strengthen controls to ensure customer and business safety.
Responsibilities
- Lead complex fraud investigations and act as a senior escalation point
- Investigate suspicious activity, falsified documentation and emerging fraud trends
- Identify control gaps and recommend improvements to reduce risk
- Deliver assurance and quality reviews across mortgage credit
- Analyse data and reporting to identify trends and insights
- Coach and support team members
- Contribute to continuous improvement initiatives and risk uplift activities
Requirements
- Experience in fraud investigations, first line risk or assurance within financial services
- Strong understanding of lending, mortgage operations or credit assessment
- Excellent analytical and problem-solving skills
- Ability to identify trends, control weaknesses and emerging risks
- Knowledge of AML, NCCP and regulatory obligations
- Strong communication and stakeholder management skills
- Experience coaching or providing guidance to others
- Advanced Excel skills, with exposure to Power BI highly regarded
Skills
- Fraud investigations
- First line risk
- Assurance
- Financial services
- Lending
- Mortgage operations
- Credit assessment
- Analytical skills
- Problem-solving skills
- Trend identification
- Control weakness identification
- Emerging risk identification
- AML knowledge
- NCCP knowledge
- Regulatory obligations knowledge
- Communication skills
- Stakeholder management skills
- Coaching
- Guidance provision
- Advanced Excel
- Power BI
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Experienced
Benefits
- Development opportunities
- Spice Reward and Recognition Program
- DE&I initiatives
- Hybrid working model
- Flexible parental leave policies
- Purchased leave options
- Free gym membership
- Discounted health insurance policies
- Novated leasing
- Staff loan rates
- Referral Bonus ($2000)
About the Company
- Pepper Money is dedicated to helping people succeed in buying homes, developing professionally, or growing businesses.
- We are one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.
- Over 26 years, we have helped over half a million Australians reach their goals.
- Our values are Can Do, Balanced, and Real.
- Pepper Money has a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence.
- We are committed to making Pepper a place for everyone.
Equal Opportunity
- Pepper is proud of our inclusive and diverse workplace that we have built over the last 26 years. Diversity is embedded in our people practices, the way we communicate and connect with each other, and it is recognised throughout our values.