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About the Role
As a Customer Service Counter Associate, you will be a reliable source for information and support, impacting several areas of store services in a fast-paced department.
Responsibilities
- Greet customers sincerely, be friendly, and thank every customer.
- Answer a multi-line telephone, assisting customers or directing them to the appropriate area.
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions.
- Prepare, box, and wrap customer purchases and online orders for shipment.
- Calculate service desk and store cash work and prepare bank deposits.
- Maintain a clean and organized department.
- Be available to work day, evening, and weekend shifts.
Requirements
- Be available to work day, evening, and weekend shifts.
Location
- Victor, New York
Work Type
- Full-time
Salary/Compensations
- $16.50 - $18.50/hr
Benefits
- Competitive wages
- Generous merchandise discount
- Health, dental, vision, disability, term life insurance
- Flexible spending account
- 401(k) retirement plan
- No extended holiday hours
About the Company
- Von Maur has a reputation for legendary customer service.
- The company is family-owned and its culture is built on supporting and valuing employees.
- Von Maur is committed to being a great place to work where employees can take pride in their work and grow professionally.