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About the Role

The Financial Crime Operations team plays a critical role in protecting Colonial First State, our customers and clients from financial crime and fraud. The team is responsible for preventing, detecting and responding to financial crime risk while ensuring compliance with regulatory obligations.

Responsibilities

• Review and investigate financial crime alerts and cases across the Customer Due Diligence (CDD) lifecycle, ensuring timely and accurate outcomes.
• Analyse customer activity, transactions and screening results to identify potential financial crime risk and determine appropriate action.
• Conduct initial, ongoing and enhanced customer due diligence (ICDD, OCDD and EDCC) in line with AML/CTF obligations and internal policies.
• Investigate and escalate unusual or suspicious customer activity, preparing high-quality recommendations and reports where required.
• Identify and report high-risk customers, sanctions matches and other watchlist alerts in accordance with regulatory requirements.
• Maintain accurate case records and documentation, ensuring all investigations meet quality standards and service level agreements.
• Collaborate with stakeholders across the business to support effective risk management and continuously improve financial crime processes.
• Contribute to a strong risk culture by ensuring compliance with AML/CTF legislation, regulatory requirements and internal policies.

Requirements

• Proven Financial Crime Operation experience within financial services, with experience in wealth management highly regarded.
• Demonstrated expertise across Customer Due Diligence (CDD), transaction monitoring, customer screening and Enhanced Due Diligence (ECD).
• Strong knowledge of AML/CTF legislation, sanctions, PEP obligations and financial crime typologies within a regulated environment.
• Experience using financial crime technology platforms, with demonstrated proficiency in the SAS financial Crime application essential.
• Proven ability to mentor and provide technical guidance to analysts while coordinating work in a fast-paced, complex environment.
• Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes across multiple business areas.
• Excellent analytical, problem-solving and communication skills, with a focus on delivering high-quality customer and business outcomes.
• Full work rights in Australia required.

Skills

• Customer Due Diligence (CDD)
• Transaction monitoring
• Customer screening
• Enhanced Due Diligence (ECD)
• AML/CTF legislation
• Sanctions
• PEP obligations
• Financial crime typologies
• SAS financial Crime application
• Stakeholder management
• Analytical skills
• Problem-solving skills
• Communication skills

Location

• Melbourne
• Sydney

Work Type

• Onsite

Experience Level

• Proven Financial Crime Operation experience
• Experience in wealth management highly regarded
• Experience using financial crime technology platforms
• Proven ability to mentor and provide technical guidance

Education Level

• Relevant tertiary qualifications or industry certification (Such as CAMS) are highly regarded

Benefits

• Access to CFS Employer Super, which offers an expansive investment menu and flexible insurance solutions
• Support with financial services, including discounts on home loans and daily bank accounts through our partnership with a leading financial institution
• Access to 24/7 confidential support covering safety, medical and mental health services
• Additional leave day to celebrate your birthday
• Life Leave - 3 days per annum to focus on your wellbeing or celebrate a special event
• Exclusive discounts on retail, travel and entertainment

About the Company

• At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential.
• Our people enable us to make a difference and deliver exceptional experiences to help our customers achieve financial freedom.
• At CFS we are committed to creating a thriving environment where individuals can flourish. We believe that success is built upon strong teams, and we are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce. We believe that when you can truly be yourself, you can unlock your full potential.

Equal Opportunity

• We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential.
• We are dedicated to celebrating uniqueness, championing individuality and supporting a diverse and inclusive workforce.