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About the Role

The Global Automation and IT System Specialist is a key technical expert responsible for transforming business processes through automation and digital solutions using Microsoft Power Platform technologies, while also supporting SharePoint, Microsoft 365, and core IT systems administration. Approximately 60% of the role focuses on automation, reporting and digital transformation, with the remaining 40% dedicated to broader IT systems support.

Responsibilities

Design, develop and maintain automated business processes and workflows using Microsoft Power Automate, Power Apps and related technologies to improve organizational efficiency.
Develop and enhance Power BI dashboards, reports and data solutions that support decision-making across multiple departments.
Lead the administration, support and migration of business processes from Smartsheet to the Microsoft Power Platform environment.
Administer and support SharePoint Online and Microsoft 365 services, including Teams, OneDrive, Exchange Online and integrated workflow solutions.
Support global IT operations, including Azure/Entra ID administration, user access management, systems infrastructure support, user training and continuous improvement initiatives.

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field, or equivalent professional experience.
Demonstrated experience developing robotic process automation solutions using Microsoft Power Automate within enterprise environments.
Strong expertise in Power Apps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint Online and Microsoft 365 administration.
Experience supporting IT infrastructure, cloud-based platforms, user administration and systems integration.
Experience working with Smartsheet, Azure DevOps and business process improvement initiatives.
Excellent analytical, troubleshooting, communication and stakeholder management skills, with the ability to work effectively across global teams.
Professional fluency in English is essential.
Microsoft Power Automate RPA certifications and knowledge of AI and machine learning technologies are desirable.
Must have the right to work in your country of residence within a Relief International country programme or support office location.

Skills

Microsoft Power Platform
Microsoft Power Automate
Microsoft Power Apps
Power Fx
Dataverse
Power BI
SharePoint Online
Microsoft 365 administration
Azure/Entra ID administration
Smartsheet
Azure DevOps
Robotic Process Automation (RPA)
AI
Machine learning

Location

Kenya
Pakistan
Jordan
UK
France

Work Type

Remote
Full-time

Experience Level

Mid-level

Education Level

Bachelor's degree in Computer Science, Information Technology or related field, or equivalent professional experience

Salary/Compensations

Dependent on the local job market of the staff member; salary range will be informed to shortlisted candidates.

Benefits

Competitive benefit packages

About the Company

Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing.
We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.

Equal Opportunity

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.