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About the Role

Join an expanding technical services team in a newly created role to support the maintenance, repair, and incident response of critical services and systems within Australia's leading data centre facilities. This role involves proactive inspections, monitoring critical infrastructure via SCADA systems, and making timely decisions on prioritizations and escalations.

Responsibilities

• Promptly respond to service requests and emergency faults.
• Conduct initial fault finding, determine causes, and implement remedies.
• Communicate repair timelines with internal teams for coordinated client communications.
• Perform critical switching to prevent disruptions in case of equipment failure.
• Ensure timely completion of planned maintenance, daily site reviews, and adherence to safety policies.
• Proactively perform inspections to ensure all critical infrastructure is operating as designed.
• Identify any possible risk to the infrastructure and buildings.
• Monitor the critical infrastructure via SCADA Systems.
• Make quick decisions on prioritisations and escalations based on experience.
• Assist with the monitoring of all contractors conducting critical work.
• Ensure strict adherence to pre-defined MOPs and SWMSs.

Requirements

• Trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
• Prior experience in critical infrastructure environments with adherence to strict procedures.
• Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
• Exposure to data center equipment, including CRAC units, UPS, generators, and fire systems.
• Demonstrated skills in managing critical infrastructure, utilizing electronic monitoring systems, fault-finding, and contributing to process improvements.
• Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

Skills

• Critical Infrastructure experience
• HVAC
• Electrical trades
• SCADA Systems monitoring
• Fault-finding
• Process improvements

Location

• Sydney

Work Type

• Full-time

Experience Level

• Entry level (with training provided)

Education Level

• Trade or tertiary qualification

Benefits

• Tailored CDC Academy and hands-on training provided

About the Company

• Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.
• Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.
• At CDC we are passionate about creating an inclusive workplace that promotes and values diversity.
• We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities.
• Our mission is to attract, retain and grow the world’s best data centre team.
• Our people are responsive, innovative and trusted in supporting our customers.
• Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

Equal Opportunity

• We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.
• We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success.
• We actively promote equality and strive to create a welcoming environment for all employees.
• We are dedicated to building a team that reflects the diversity of our community and we encourage everyone to bring their authentic selves to work.