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About the Role

Join Mission Australia as a Project Officer to play a key role in delivering projects that create lasting impact for people and communities across Australia. You will support the coordination and delivery of a wide range of initiatives within the Enterprise Project Management Office, managing project reporting, governance, process improvements, and change embedding.

Responsibilities

• Provide project coordination and support across multiple initiatives, ensuring delivery aligns with Mission Australia’s project management framework.
• Prepare and maintain project documentation including governance reports, status updates, agendas, minutes, logs, and registers.
• Monitor and track risks, issues, dependencies, and decisions, escalating where necessary and supporting proactive problem solving.
• Support change management and stakeholder engagement activities, including preparing communication and training materials.
• Coordinate and streamline project processes, contributing to continuous improvement of Enterprise Project Management Office practices.
• Facilitate meetings and workshops for project streams, ensuring outcomes are captured and shared effectively.
• Manage project reporting and data analysis, including portfolio reporting, budgets, forecasts, and variance tracking.
• Maintain project information systems and tools such as MS Teams, ServiceNow, dashboards, and templates to ensure accurate and accessible project information.

Requirements

• At least 2 years’ experience supporting or coordinating complex projects, ideally within large-scale organisations.
• Demonstrated understanding of the project lifecycle, concepts, and terminology, with a proven track record in project coordination.
• Strong skills in preparing reports, documentation, and presentations, with attention to detail and accuracy.
• Experience with project reporting tools (such as ServiceNow) and data analysis, with Power BI and database management experience highly regarded.
• Proficiency in Microsoft Office Suite (Project, Outlook, Teams, SharePoint, PowerPoint) with advanced skills in Excel and Word; Visio experience desirable.
• Strong problem-solving, analytical, and time management skills, with the ability to stay focused and deliver results under pressure.
• Excellent interpersonal and communication skills, with the ability to build effective relationships across diverse stakeholders.
• No formal qualifications required; however, Project Management qualifications (such as PRINCE2, PMBOK or Agile) will be highly regarded.
• Undertake a national police history check, qualifications, and referee checks.
• Hold a clearance to work with children/vulnerable people.

Skills

• Project coordination
• Project reporting
• Governance
• Process improvement
• Change management
• Stakeholder engagement
• Data analysis
• Microsoft Office Suite (Project, Outlook, Teams, SharePoint, PowerPoint)
• Advanced Excel
• Advanced Word
• Problem-solving
• Analytical skills
• Time management
• Interpersonal skills
• Communication skills
• ServiceNow
• Power BI
• Database management
• Visio

Location

• Sydney, NSW

Work Type

• Full Time
• Permanent

Experience Level

• 2 years experience

Education Level

• Project Management qualifications (PRINCE2, PMBOK or Agile) highly regarded

Salary/Compensations

• Great Salary + Super + NFP salary Packaging

Benefits

• Salary packaging, reducing your tax
• Free external, confidential counselling
• Access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Mission Australia Thank You Day off
• Work Anniversary Day off

About the Company

• Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive.
• Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact.
• We work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration.
• We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services.
• Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more.
• Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential.
• We stand together with Australians in need, until they can stand for themselves.

Equal Opportunity

• We are committed to creating a diverse and inclusive working environment.
• We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application.
• We aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
• We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.