About the Role
As a Full-Time Events Coordinator, you will play a key role in the planning, coordination, and administration of events, ensuring seamless delivery from initial enquiry through to execution. This is primarily an office-based administrative role, working closely with clients and internal stakeholders to coordinate event details and deliver exceptional customer experiences. Flexibility is essential as you may be required to attend and support events after hours or on weekends.
Responsibilities
- Act as the first point of contact for client enquiries via phone, email and in person
- Coordinate the event journey from enquiry through to event confirmation and delivery
- Prepare proposals, contracts, run sheets and event documentation
- Manage bookings, schedules, site inspections and client appointments
- Coordinate event requirements including catering, room layouts, timelines and special requests
- Liaise with operational, culinary, marketing and venue teams to ensure seamless event execution
- Maintain accurate records in CRM and event management systems
- Provide on-the-day event support when required
- Assist with general administrative duties and support the wider Events team
Requirements
- A qualification in Events, Hospitality, Business or a related discipline, or relevant industry experience
- Previous experience in events, hospitality, administration or customer service (desirable but not essential)
- Excellent organisational skills and strong attention to detail
- Strong verbal and written communication skills
- A professional and confident approach when interacting with clients and stakeholders
- The ability to manage competing priorities and meet deadlines
- A proactive attitude with a willingness to learn and develop
- Strong computer literacy and administrative skills
- The ability to work both independently and collaboratively within a team
- Flexibility to attend events after hours and on weekends as required
- Experience using CRM or event management systems (Desirable)
- Knowledge of event operations and venue environments (Desirable)
- RSA and RCG qualifications, or willingness to obtain (Desirable)
- Understanding of WHS requirements within hospitality or events (Desirable)
Skills
- Customer service
- Organisation
- Relationship building
- Managing multiple priorities
- Communication
- Attention to detail
- Computer literacy
- Administrative skills
Location
- Sydney
Work Type
- Full-Time
- Office-based
- Onsite
Education Level
- Qualification in Events, Hospitality, Business or a related discipline
Benefits
- Ongoing training, mentoring and career development opportunities
- Generous daily meal allowance
- Free secure underground parking
- Discounted car washes
- Employee rewards and recognition programs
- Supportive and collaborative team environment
- Opportunities for internal career progression
About the Company
- Bankstown Sports Club is one of Sydney's leading hospitality, entertainment and events destinations.
- We host a diverse range of events, from corporate functions and conferences to weddings, gala dinners and special celebrations.
- We're proud of our people-first culture, where teamwork, innovation and exceptional customer experiences are at the heart of everything we do.
- As part of our team, you'll be supported with ongoing training, development and opportunities to build a rewarding career within the events and hospitality industry.
