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About the Role
We are seeking a professional, caring, and organised Receptionist/Administrator to serve as the welcoming first point of contact for patients, doctors, and staff. This role involves providing high-quality reception and administrative support, managing appointments, phone calls, and enquiries with efficiency and attention to detail in a fast-paced healthcare setting.
Responsibilities
- Act as the welcoming first point of contact for patients, doctors, and staff
- Provide high-quality reception and administrative support
- Manage appointments, phone calls, and enquiries
- Ensure smooth day-to-day operation of the service
- Maintain confidentiality
- Deliver exceptional customer service
- Contribute to a safe, respectful, and supportive team environment
Requirements
- Demonstrated high level of computer literacy
- Ability to quickly learn new systems and software
- Proven experience delivering high-quality customer service in a fast-paced environment
- Confidence communicating effectively with team members, patients, and families via email, telephone, and face-to-face
- Exceptional attention to detail with a high level of accuracy in data entry
- Full Australian working rights
- Availability to pick up shifts on weekdays
Skills
- Customer service
- Administrative support
- Data entry
- Communication
- Computer literacy
- Appointment management
Location
- NSW, Australia
Work Type
- Casual
- Part-time
Benefits
- Salary packaging to reduce tax
- Discounted gym membership via Fitness Passport
- On-campus amenities including cafés, gift shop, florist, and hairdresser
About the Company
- Adventist HealthCare Limited (AHCL) operates Sydney Adventist Hospital, San Day Surgery Hornsby, San Radiology & Nuclear Medicine, and Sydney Adventist Hospital Pharmacy
- Sydney Adventist Hospital is NSW’s largest private hospital, founded in 1903
- Proudly faith-based, not-for-profit organisation
- Industry pioneers in research and patient care
- Team of 2500+ employees, 1400 Accredited Medical Officers, and 300 volunteers