About the Role
The Financial Crimes Analyst (Triage Focus) is a contract role responsible for the timely review, assessment, and routing of fraud and BSA/AML-related alerts and internal referrals. This position plays a critical role in reducing backlog, improving cycle times, and ensuring high-risk activity is escalated appropriately. The analyst will conduct initial risk assessments, disposition alerts, and support basic investigative tasks as needed.
Responsibilities
- Triage all internal fraud and BSA/AML referrals submitted through the Credit Union’s CRM system
- Review, analyze, and disposition system-generated alerts in Verafin
- Perform initial risk assessments to determine potential suspicious activity, fraud exposure, or compliance risk
- Appropriately route cases to Fraud Investigations, BSA/AML Investigations, or other business units based on established procedures
- Document findings clearly and thoroughly in case management systems
- Reduce alert and referral backlog while maintaining quality and regulatory compliance standards
- Assist with low-to-moderate-complexity investigations, including basic transaction analysis and member activity reviews
- Escalate high-risk or time-sensitive matters to management promptly
- Adhere to all applicable regulatory requirements, internal policies, and service level agreements (SLAs)
Requirements
- 2+ years of experience in fraud detection, BSA/AML compliance, financial crimes, or risk management within a financial institution (credit union experience preferred)
- Experience working with alert monitoring systems such as Verafin or similar platforms
- Understanding of BSA/AML regulations, suspicious activity monitoring, and fraud typologies
- Strong analytical and critical thinking skills
- Ability to make sound risk-based decisions with limited information
- Excellent written documentation skills
- Ability to manage high volumes of alerts and referrals efficiently
- Proficiency in CRM and case management systems
Skills
- Fraud detection
- BSA/AML compliance
- Financial crimes
- Risk management
- Verafin
- Analytical skills
- Critical thinking
- Risk-based decision making
- Documentation
- CRM systems
- Case management systems
Location
- San Francisco
Work Type
- Contract
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $40-$50 per hour
Benefits
- 401(k) and Employer Match
- Health, Vision, Dental and Life Insurance
- Annual Incentive/Bonus Program
- Tuition Reimbursement Program
- 11 Paid Holidays + Competitive PTO package
- Home & Consumer Loan Program (Discounted Rates)
- Professional development and training programs
- On-demand personal coaching resource
- Wellness Program (Discounted Gym Membership)
About the Company
- SF Fire Credit Union first opened its doors in 1951 and has grown to $1.7B in assets with a membership extending throughout San Francisco, San Mateo and Marin Counties.
- The company values shared trust, continuous innovation of products and services, competitive rates, and excellent member service.
- SF Fire Credit Union is looking for individuals who align with their values: Be Personal, Be a Leader, Be Outside the Box, Be Real, and Be the Connection.
- They foster a culture that defaults to trust, embraces feedback, and desires to innovate.
- Their vision is to help empower members to accomplish their dreams and build lasting financial security.
- The work environment is described as a big family, with pot luck lunches, birthday celebrations, and after-hours get-togethers.
- They value a good sense of humor, are motivated by a higher purpose, and bring an “in-this-together” attitude.
- They value real work/life balance.
- SF Fire Credit Union has approximately 200 employees.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
