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About the Role

The Delivery Lead role within Digital and Technology is accountable for the entire lifecycle of creating and implementing digital products. This role drives motivation and oversees the performance of multi-disciplinary product and project delivery teams, ensuring the seamless execution of projects with an emphasis on efficiency, collaboration, and high performance.

Responsibilities

• Initiate, develop, and maintain effective relationships and engagement with owners and stakeholders dispersed across the globe.
• Identify issues and blockers and work with all parties to find suitable resolutions.
• Encourage and facilitate continuous improvement of the delivery team.
• Own the delivery of digital products assigned to this role, acting as either a servant or project leader where appropriate.
• Coach and mentor both team members and others to apply the most appropriate Agile and Lean tools and techniques, whilst also being sympathetic to traditional project management approaches.
• Effectively translate complex technical details ensuring they are accurately communicated to non-technical stakeholders.
• Creating a delivery ethos amongst all teams they lead.
• To be responsible for the communication of plans, risk and issue logs, and sprint backlogs as required.
• Provide regular project reporting to agreed templates to stakeholders, working closely with Product Owners and other key leads.
• Build and maintain delivery teams, ensuring they are motivated, collaborating, and working well, ensuring they focus the team on what is most important to the delivery of products and services.
• Manage any third-party integrators.
• Ability to maintain delivery pace.

Requirements

• Varied knowledge and demonstrable experience of delivery/project management in an Agile environment.
• Ability to liaise with senior management stakeholders, business users, PMO Programme level colleagues managing third party suppliers to deliver suitable solutions.
• Understand the fundamentals of the Agile framework (such as iterative development using incremental delivery).
• Experience of using formal planning tools to create project plans where appropriate.
• Excellent verbal and written communication skills using various tools including Word, Excel templates, and PowerPoint presentations.
• Experience of leading, coordinating and organising remote teams in a collaborative environment.
• Demonstrated the ability to rapidly adapt and respond to changes and the ability to prioritise.
• Experience of both infrastructure and product projects is highly desirable, including rollout experience.
• Must have the legal right to work in the listed locations at the time of application.
• Mobility/relocation / visa sponsoring support will not be provided.

Skills

• Agile
• Lean
• Project Management
• Communication
• Collaboration
• Problem Solving
• Relationship Management
• Stakeholder Management

Location

• UK – (London, Cardiff, Edinburgh, Belfast)
• Permanent homeworking

Work Type

• Indefinite Contract
• Hybrid working (subject to approval)

Experience Level

• Degree level qualification or equivalent by experience

Education Level

• Degree level qualification or equivalent by experience

Salary/Compensations

• £38,820 onwards plus London Market allowance of £3,300 if London-based

About the Company

• We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
• For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
• Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
• The Digital and Technology (D&T) team collaborate with other parts of the British Council to foster a digitally enabled, customer centric organisation.
• As a digitally inclusive team, we strive to ensure our people, and those we work with, are enabled to feel digitally confident.
• The Engineering division brings together Engineering, QA, Architecture and Delivery expertise to ensure excellence in the development of our global products and services.
• A connected and trusted UK in a more connected and trusted world.

Equal Opportunity

• We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work.
• The British Council is a Disability Confident Employer.
• We guarantee an interview for disabled applicants who meet the minimum role requirements.
• We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.