Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

HSBC México seeks individuals with excellent customer service, sales aptitude, and a desire for career growth in the Commercial area for the Service Executive position. The primary function is to enhance the customer experience in branches through efficient and quality service at the counter, aligning with operational needs. Additionally, identify commercial opportunities by promoting products and services to existing and potential clients, channeling them to specialized promoters or alternative channels to increase branch profitability.

Responsibilities

Enhance customer experience in branches through efficient and quality service at the counter.
Identify commercial opportunities by promoting products and services to existing and potential clients.
Channel clients to specialized promoters or alternative channels.
Contribute to increasing branch profitability.

Requirements

Bachelor's degree in Economic-Administrative or Financial area (incomplete or completed) or completed High School.
Minimum 6 months of experience in customer service and/or attention.
Minimum 6 months of sales experience, preferably in the financial sector.
Work schedule: Monday to Saturday.

Skills

Customer and sales orientation.
Teamwork.
Results focus / Problem-solving.
Adaptability to change.

Location

Mexico

Work Type

Full-time

Experience Level

Minimum 6 months of experience in customer service and/or attention.
Minimum 6 months of sales experience.

Education Level

Bachelor's degree in Economic-Administrative or Financial area (incomplete or completed)
Completed High School

Benefits

Direct hiring by the Bank.
Base salary.
Quarterly performance bonus.
Christmas bonus.
Vacation bonus.
Life insurance.
Major medical expenses insurance.
Credits.
Discounts on Bank products.
Active participation in sustainability/social responsibility programs.
Discounts at over 9,000 establishments.
Career plan aligned with aspirations.
Paid time off for significant life events (wedding, new family member, bereavement).
Comprehensive well-being, balance, and self-care culture.

About the Company

HSBC is committed to treating its people with dignity and respect, fostering an inclusive culture that promotes equal opportunities.
Our values define who we are as an organization and what distinguishes us: we value difference, advance together, take responsibility for our actions, use good judgment, do the right thing, and make things happen.
HSBC is oriented towards ensuring gender equality and continuous training for its employees, as well as protecting their labor and social rights.
HSBC offers colleagues more days off for significant life events such as weddings, caring for a new family member, or grieving the loss of a family member.
Our paid leave package is cutting-edge in Mexico.
We want you to be part of our team! Discover what it's like to work with us!

Equal Opportunity

HSBC expects its people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities.
We value difference, advance together, take responsibility for our actions, use good judgment, do the right thing, and make things happen.
HSBC is oriented towards ensuring gender equality and continuous training for its employees, as well as protecting their labor and social rights.