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About the Role

The Operations Manager leads a high-performing team to drive retail sales growth and operational excellence. This role oversees inventory life-cycle processes, store realignments, and planograms while fostering a culture of accountability, talent development, and exceptional guest service.

Responsibilities

• Promote a culture of accountability to meet or exceed retail and service sales, guest loyalty, and payroll goals.
• Drive company profitability through operational excellence and expense control.
• Leverage store forecasts and payroll budgets to maximize productivity and complete store workload.
• Analyze financial and operational reporting to drive store improvements.
• Perform makeup applications, skincare analysis, and product demonstrations.
• Stay informed on industry trends, products, and services.
• Attract, hire, and retain a diverse team of top talent.
• Build an engaged, inclusive team through effective communication and collaboration.
• Support professional development through training, coaching, and performance reviews.
• Establish professional vendor partnerships.
• Execute the Guest Engagement Leader program to drive business results.
• Ensure compliance with company policies, procedures, and dress code.
• Execute operational tasks including ad sets, visual sets, planograms, and inventory management.
• Manage store schedules and attendance using company tools.
• Manage service, boutique, and store supply inventory and ordering.
• Protect company assets through loss prevention, safety, and cash management protocols.
• Provide feedback to field leadership on business trends and operational challenges.

Requirements

• 2-3+ years of fast-paced retail management or relevant experience.
• Proven success in financial management, including sales growth and payroll budgeting.
• Experience in retail operations, inventory management, and merchandising.
• Demonstrated leadership experience in talent development and team motivation.
• Ability to work a flexible, full-time schedule including days, evenings, weekends, and holidays.
• Availability to work shifts on Sundays and Mondays.
• Ability to attend corporate business meetings and conferences.
• Continuous mobility throughout the store including twisting, bending, pulling, pushing, crouching, and reaching.
• Ability to lift and move up to 25 lbs.

Skills

• Proficiency with Point of Sale systems, Microsoft Office, and Apple devices.
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Strong organizational skills.
• Ability to react under pressure and use good judgment in ambiguous situations.
• Flexibility and adaptability.

Work Type

• Full-time

Experience Level

• 2-3+ years of experience

Education Level

• Bachelor’s degree preferred

Salary/Compensations

• $26.00 - $34.00 / Hour
• Eligible for additional compensation via bonus plan

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability benefits

About the Company

• Ulta Beauty is the largest North American beauty retailer and a premier destination for cosmetics, fragrance, skin care, hair care, and salon services.
• The company offers more than 25,000 products from approximately 500 beauty brands.
• Operates full-service salons in every store.

Equal Opportunity

• We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws.