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About the Role

The Sales Support Coordinator will be responsible for supporting our Sales Team while building exceptional customer relationships that meet or exceed our goals to increase sales. The ideal candidate is someone who thrives in an energetic environment, has an inherent positive attitude, and is a people-person while managing internal and external relationships. This person will bring new ideas, think outside the box, and have a deep passion for the role and their customers.

Responsibilities

Learn and demonstrate a clear understanding of the Company's sales processes
Prepare and write sales orders for new and established accounts
Enter complete and accurate information into custom software
Lead customers through quotation or order entry, providing clear information on products and services
Respond to internal and external inquiries in a timely manner
Solicit quotes for custom products
Secure color / stock samples for potential projects; Follow up on CAD and print samples as needed
Follow up with Sales / Clients as needed
Organize or combine price grids for incoming projects using spreadsheets
Create pricing comparisons to present various options
Utilize price grids to ensure accurate quoting
Communicate information within and across departments efficiently and effectively
Conduct vendor research
Provide training to colleagues and coverage during vacations
Perform additional duties as assigned

Requirements

Must have strong time management and organizational skills
Multi-tasking skill set required
Excellent written, verbal, and interpersonal communication skills
Ability to navigate complex situations with a positive attitude
Ability to maintain accurate and detailed records
Communicate and effectively lead and motivate others
Critical listening skills capturing sales orders

Location

New York City Office

Work Type

On-Site

Salary/Compensations

$45,000 - $65,000

About the Company

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services.
For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele.
We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support.
Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies.
At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life.