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About the Role

A to Z Media is seeking a detail-oriented Apparel & Promotional Product Development Coordinator to serve as the operational backbone of the merchandise department, executing and tracking product development, logistics, and vendor coordination for music and brand clients. This role focuses on the seamless execution of merchandise programs from initial start to final delivery, ideal for a proactive, highly organized individual with a passion for music who thrives on cross-functional collaboration, precise timeline management, and hands-on problem solving.

Responsibilities

Manage the day-to-day product lifecycle, tracking items through design, proofing, manufacturing, and final delivery stages.
Work closely with the internal Art Department to route design assets and proofs, ensuring client approvals are secured and accurate.
Maintain an up-to-date production calendar and generate weekly status reports to ensure all open projects stay on schedule.
Monitor pre-production samples for quality issues, coordinate client approvals, and flag any discrepancies immediately.
Serve as a point of contact for our global vendor network to secure pricing, proofs, production timelines, and shipping methods.
Issue accurate Purchase Orders (POs) to vendors, confirm receipt, and monitor vendor portals for completion dates.
Assist in researching and vetting new vendors and manufacturers to expand apparel and promotional product options.
Maintain regular, clear communication with clients, managers, and sales teams regarding job statuses.
Assist in compiling internal pitch decks and monthly recaps showcasing newly developed products.
Act as a responsive point of contact for client claims, following established procedures to correct production or delivery errors swiftly.
Maintain accurate and real-time records of milestones, production notes, and shipping details within our custom database.
Generate and issue accurate client invoices upon project completion; coordinate VAT and domestic sales tax billing with the finance team.
Liaise with the warehouse team to coordinate incoming shipments, pickups, physical inventory counts, and product reworks.

Requirements

2 - 4 years of relevant experience in product coordination, apparel production, account management, or merchandise operations.
Direct experience working within an apparel, promotional products, or music merchandise environment is highly preferred.
Proven ability to handle multiple competing priorities simultaneously in a fast-paced, deadline-driven environment.
Exceptional written and verbal communication skills, with the ability to collaborate effectively with both business executives and creative artists/managers.
High comfort level working in a dynamic environment, with a "can-do" attitude and a knack for proactive problem-solving.

Skills

Extreme Attention to Detail
Cross-Functional Collaboration
Logistical Aptitude
Creative Alignment

Location

Onsite to Hybrid

Work Type

Full-Time

Experience Level

2 - 4 years

Salary/Compensations

$45,000 - $65,000

About the Company

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services.
For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele.
We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support.
Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies.
At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life.