Staff Engineer - AI - Merchant Experience at Tyro Payments | Sydney, New South Wales | Rezi

Staff Engineer - AI - Merchant Experience at Tyro Payments

Staff Engineer - AI - Merchant Experience

Tyro Payments · Sydney, New South Wales

3 weeks ago

Staff Engineer - AI - Merchant Experience

Tyro Payments · Sydney, New South Wales

22 days ago
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About the Role

As a Staff Engineer with a focus on AI at Tyro, you will be a hands-on technical leader designing engineered systems and reusable capabilities that power AI across the merchant experience. You will build AI-powered products on top of foundation models while creating the patterns, services, and tooling that enable other teams to adopt AI safely and quickly.

Responsibilities

  • Lead the design, development, testing, and deployment of high-quality, scalable systems built on foundation models, driving best practices for security, reliability, performance, and maintainability.
  • Architect AI systems end-to-end, including Retrieval Augmented Generation (RAG), agentic and tool-using workflows, orchestration, and integration with Tyro’s services and APIs.
  • Create reusable capabilities while delivering applications, defining patterns for AI usage and packaging them as shared services, templates, and reference implementations.
  • Enable other teams to adopt AI safely and independently within defined guardrails, accelerating delivery.
  • Set technical standards and mentor engineers, establishing how Tyro builds with foundation models.
  • Lead code reviews and technical discussions to promote a culture of excellence and continuous learning.
  • Drive architectural decisions for AI systems that balance trade-offs between technical feasibility, scalability, cost, latency, and business value.
  • Embed Responsible AI principles, security controls, mitigates risks, and governance aligned to Tyro’s regulatory obligations.

Requirements

  • Strong software engineering fundamentals, with hands-on experience building production services in Kotlin and/or Node.js (TypeScript).
  • Hands-on experience building with foundation-model APIs (e.g. AWS Bedrock, Anthropic, OpenAI), including model selection, structured outputs, and tool/function calling.
  • Experience designing AI systems using Retrieval Augmented Generation (RAG), embeddings and vector stores, and production serving/retrieval layers such as feature stores.
  • Experience with agile software development methodologies.
  • Understanding of good architecture, basing decisions on value.
  • A collaborative approach to working with other engineers, product managers, partners and UX designers.
  • Understanding of Responsible AI and governance in regulated industries (e.g. APRA, PCI-DSS).

Skills

  • Kotlin
  • Node.js
  • TypeScript
  • AWS Bedrock
  • Anthropic
  • OpenAI
  • Retrieval Augmented Generation (RAG)
  • Embeddings
  • Vector stores
  • Agile software development
  • Responsible AI
  • APRA
  • PCI-DSS
  • Python
  • AI/ML stacks
  • React
  • CSS

Location

  • Australia

Work Type

  • Hybrid
  • 3 days in the office

Experience Level

  • Staff Engineer

Benefits

  • Learning and career development opportunities
  • 18 weeks paid primary carers leave
  • 12 weeks paid secondary carers leave
  • Annual team-based volunteer day
  • Birthday Leave
  • Power Up Day (Additional day of leave)
  • Weekly team social events, snacks, craft beer and wine, ping pong and video games
  • Taco Tuesdays
  • Mental health and wellness initiatives
  • Novated leasing

About the Company

  • At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success.
  • With over 21 years' experience, we combine the best people, technology, and partners to deliver simplified payments and seamless business banking.
  • We power more than 76,000 merchants across Australia and work with almost 800 partners.
  • We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together!
  • We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact.

Equal Opportunity

  • Tyro is committed to a diverse, inclusive workplace where everyone thrives.
  • We welcome applicants of all backgrounds and are an equal opportunity employer.
  • If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.