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About the Role

The Sous Chef is responsible for assisting in the overall success of the food program by adhering to client's culture and guidelines, OSHA, the Health Department’s regulations, and Guckenheimer food quality standards. This position oversees daily operational tasks, menu execution, production sheets, purchasing, sanitation, and safety, while motivating, training, and directing employees.

Responsibilities

• Oversee daily operational tasks, menu execution, production sheets, and pars.
• Manage food purchasing, sanitation, and safety.
• Motivate, train, develop, and direct employees.
• Prioritize communication, consistency, quality, presentation, and food safety.
• Ensure kitchen organization and cleanliness for a safe environment.
• Follow Workplace Safety, Food Safety, HACCP, and Guckenheimer guidelines and SOPs.
• Communicate daily with the Executive Chef regarding catering needs and ordering.
• Provide the highest quality of service in accordance with ISS/Guckenheimer and client standards.
• Utilize food preparation procedures in accordance with federal, state, and local guidelines.
• Assist the Executive Chef with administrative duties, including attendance and human resources.
• Monitor and review HACCP logs.
• Assemble RTE menu items in accordance with recipes and core standards.
• Clean and sanitize work areas and equipment according to regulatory rules.
• Support management with monthly inventory.
• Notify management of concerns with product quantities, food/equipment safety, or other situations.
• Attend all daily meetings.
• Report all accidents and injuries in a timely manner.
• Communicate with team members regarding needs and support availability.
• Support in other functions and/or locations as business demands.
• Perform other duties and responsibilities as assigned.
• Ensure high-quality food items, catering requests, and contracts are creative, well-prepared, and presented cost-effectively.
• Follow Guckenheimer’s food standards guidelines.
• Ensure products and ingredients are purchased following Guckenheimer’s purchasing standards and sustainability commitments.
• Work with the management team to ensure display, catering, and café service meet account standards.
• Ensure kitchen waste is disposed of properly and sustainably.
• Facilitate weekly team meetings regarding upcoming events.
• Train and supervise staff.
• Maintain proper uniform standards.
• Assist in staff reviews, coaching sessions, and disciplinary actions.
• Ensure all trainings are completed in a timely manner and documented.
• Represent the company in a courteous, efficient, and professional manner.
• Interact with customers and resolve complaints in a friendly and service-oriented manner.
• Communicate with the Client honestly, accurately, and in a timely manner.
• Review weekly participation and make recommendations affecting food budget or service levels.
• Maintain and monitor labor with business forecasts and the budget.
• Ensure food cost meets budgetary goals each week.
• Ensure overall café meets standards and oversee daily appearance and upkeep.
• Supervise the proper presentation of food.
• Adhere to Guckenheimer’s standards for décor, ensuring it represents the season and food served.
• Edit daily signage for proper spelling, allergens, and descriptions.

Requirements

• Must be able to work under pressure and time deadlines during peak periods.
• Must be able to work in a standing position for long periods of time (up to 8-10 hours).
• Must reach, bend, stoop, push and/or pull.
• Must frequently lift up to 25 pounds.
• Must utilize team lift, transportation carts, and any other means of assistance when dealing with heavy loads.
• All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures.
• Employees are expected to actively participate in HSEQ training.
• Employees are expected to report any potential hazards or compliance concerns.

Skills

• Food preparation
• Menu execution
• Food purchasing
• Sanitation
• Safety
• Training
• Supervision
• Communication
• Customer service
• Inventory management
• HACCP
• Sustainability

Location

• Onsite

Work Type

• Full-time
• Onsite

Experience Level

• Hourly

Salary/Compensations

• $35.00 per hour - $40.00 per hour

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

About the Company

• ISS offers full-time employees a variety of benefits.
• As a global organization, ISS Group is committed to making the international community more resilient and just for all people.
• We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.
• We look to lead our industry by example and to positively influence the market wherever we operate.

Equal Opportunity

• We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background.