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About the Role

This position provides timely, efficient, and high-quality administrative claims support to the TAC Risk Management Services (RMS) Claims division, ensuring adherence to Claims Standards & Procedures and providing excellent customer service.

Responsibilities

• Perform claims intake and file setup for assigned lines of coverage.
• Maintain and distribute accurate, timely, and professional written correspondence.
• Process claims payments, including settlements and other accounts payable, and provide notification on payments.
• Manage files within the risk information management system (RMIS), including timely and accurate input of claims-related information, scanning, document uploading, and storage.
• Index and distribute all claims documents, mail, and faxes.
• Provide copying and filing services.
• Prepare spreadsheets and reports.
• Collaborate with divisional and interdepartmental teams on projects representing the Claims Division.
• Perform other duties as assigned.

Requirements

• High school graduate or equivalent required.
• A minimum of one (1) year of experience in a clerical environment required.
• Must be proficient in the use of personal computer and Microsoft Office.
• Must have or develop proficiency in the risk information management system (RMIS).
• Must be able to function in a fast-paced environment with a high degree of efficiency, accuracy, and the ability to prioritize tasks and requests.
• Agree to sign the TAC Photo/Video Release Form.

Skills

• Excellent communication skills, both written and verbal.
• Ability to relate to persons with a variety of cultural, economic, and educational backgrounds.
• Good working knowledge of insurance and the claims process.
• Knowledge of legal terms related to claims.
• High degree of professionalism and confidentiality.
• Excellent time management.
• Attention to detail.
• Record keeping.

Location

• Austin, TX 78701

Work Type

• Full Time
• Day Shift

Experience Level

• 1 year clerical experience

Education Level

• High School Graduate or equivalent

Salary/Compensations

• $30.00 - $31.00 Hourly

About the Company

• TAC Risk Management Services (RMS) Claims division