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About the Role

Scotiabank is seeking a Product Designer to join the Global Cash Management Design team, supporting digital experiences for International Corporate & Commercial Banking. This role involves designing intuitive, secure, and accessible digital banking experiences for corporate and commercial clients, contributing to online business banking platforms that enable clients to manage accounts and interact with digital products confidently. The designer will participate in the full product design lifecycle, from user needs assessment to prototype development and usability testing, collaborating with product, technology, and business partners to create solutions that balance customer needs, business objectives, technical feasibility, accessibility, and fraud prevention.

Responsibilities

Design digital experiences for responsive web and mobile banking platforms used by corporate and commercial clients.
Translate user research, business requirements, and product insights into user flows, journey maps, wireframes, prototypes, and high-fidelity mockups.
Support end-to-end design activities across product discovery, concept development, validation, delivery, and iteration.
Collaborate with product managers, developers, business partners, and other designers to clarify design intent and support implementation feasibility.
Participate in co-creation workshops, usability testing, design critiques, and product review sessions.
Develop and maintain design documentation, including user flows, interaction patterns, annotations, design rationale, and handoff specifications.
Apply accessibility and inclusive design principles to support usable and compliant digital experiences.
Use design systems, reusable components, and established interaction patterns to create consistent experiences across digital banking products.
Present design concepts, prototypes, and recommendations to stakeholders and design peers.
Contribute to agile team ceremonies, including backlog refinement, sprint planning, stand-ups, reviews, and retrospectives.
Support the continuous improvement of design quality, product usability, and customer experience across the team’s digital banking portfolio.

Requirements

3+ years of experience in product design, UX design, UI design, or interaction design within digital product environments.
Experience designing responsive web and/or mobile experiences.
Experience creating user flows, wireframes, prototypes, high-fidelity mockups, and design specifications.
Experience working with agile product or technology teams.
Experience supporting usability testing, design validation, or user research activities.
Experience using design systems, component libraries, or established UI patterns.
Experience in preparing design documentation and developer handoff materials.
Experience in banking, financial services, fintech, payments, cash management, treasury services, or commercial banking is an asset.
Experience designing secure, authenticated, transactional, or data-heavy digital experiences is an asset.
Experience working on products for corporate, commercial, institutional, or enterprise users is an asset.

Skills

Proficiency with Figma for interface design, prototyping, and design collaboration.
Working knowledge of tools such as MURAL, Confluence, Jira, Sketch, or Adobe Creative Suite.
Ability to produce sketches, site maps, conceptual diagrams, user flows, wireframes, high-fidelity mockups, and interactive prototypes.
Knowledge of accessibility standards and inclusive design practices, including WCAG principles.
Ability to create detailed design specifications for software development teams.
Understanding of responsive design, mobile-first design, and common interaction patterns for web and mobile platforms.
Knowledge of user-centered design methodologies and product design lifecycle practices.
Familiarity with data-informed design practices, usability metrics, or product analytics is an asset.
Spanish language proficiency is a strong asset.
Additional language proficiency is an asset for supporting global banking products and international client experiences.

Location

Toronto, Ontario, Canada

Work Type

Full-time

Experience Level

3+ years

Education Level

Bachelor’s degree in Design, Human-Computer Interaction, Interaction Design, UX Design, Digital Media, or a related field; or equivalent practical experience.

Benefits

Holistic well-being focus with flexible benefit programs designed to support unique family, financial, physical, mental, and social health needs.

About the Company

Scotiabank is a leading bank in the Americas.
Guided by our purpose: 'for every future', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank, supporting Small Business, Commercial and Corporate clients with treasury management solutions and a best-in-class service model.
GTB boasts a unique global footprint and offers innovative banking solutions to help business clients generate operational efficiencies, streamline payments, improve working capital performance, and mitigate financial risk.
GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., and Mexico.

Equal Opportunity

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.