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About the Role

GHD's municipal business in Water and Transportation is experiencing accelerated growth. We are seeking a Project Director-Water-Bay Area to act as a "seller-doer," building trust by connecting promises made during pursuits with successful project delivery, ensuring enduring client confidence. This role is crucial for achieving our growth strategy which depends on trust and scale.

Responsibilities

• Serve as a trusted advisor to existing clients through direct project leadership and consistent delivery performance.
• Maintain a deep understanding of client priorities, funding realities, and community outcomes.
• Represent client and community voices internally, shaping solutions and pursuits based on real delivery insight.
• Build long-term client partnerships rooted in credibility, responsiveness, and results.
• Lead or play a senior role in the delivery of key projects, ensuring outcomes align with client expectations and commitments made during pursuits.
• Convert successful delivery into repeat work, expanded scope, and follow-on opportunities.
• Identify growth opportunities emerging from active projects and ongoing client engagements.
• Use delivery experience to inform strategy, pricing, risk assessment, and positioning.
• Shape and lead pursuits where delivery experience, technical judgment, and client trust are critical differentiators.
• Partner with Relationship Managers, Market Leads, and technical teams to pursue targeted opportunities.
• Contribute to proposal strategy, messaging, and interviews with a focus on credibility and execution confidence.
• Participate in contract negotiations with a clear understanding of delivery risk, resourcing, and outcomes.
• Oversee and be accountable for project performance, including scope, schedule, budget, quality, and client satisfaction, in collaboration with the Project Manager.
• Track and manage key performance indicators such as backlog, margin, and client health for assigned accounts.
• Ensure compliance with applicable regulations, procurement requirements, and internal governance.
• Provide clear communication and reporting to internal leadership on client performance and growth outlook.
• Act as a subject matter expert in an area of technology, policy, regulation, or operational management for the team.
• Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices.
• Manage a portfolio of complex customer relationships and/or a small team of account managers.
• Develop and implement a relationship management plan for strategic, complex potential accounts.
• Coordinate the engagement of own organization with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Consult with a range of customer representatives at different levels to identify required outcomes.
• Introduce relevant internal specialists and utilize their expertise to gather and analyze complex customer data.
• Clarify medium- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Develop a personal network of senior managers within the business sector and represent the organization at business sector events.
• Obtain market intelligence, promote the organization, and enhance its reputation.
• Lead a cross-functional internal team to configure a complex tailored or bespoke product-and-services solution and associated contractual terms.
• Negotiate agreement with the customer and internally with commercial colleagues.
• Review and authorize complex sales proposals from team members that deviate from standard terms.
• Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance.
• Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
• Develop and implement relationship management plans for complex existing customer accounts.
• Manage ongoing relationships with identified customer segments to ensure their needs are met.

Requirements

• Professional Engineer license preferred.
• Minimum 10 years of experience in municipal or public sector project delivery and client relationship management.
• Strong Seller/Doer experience with strong business development, proposal preparation and marketing skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to lead cross-functional teams and influence at senior levels.
• Proficiency in CRM tools (Salesforce in particular) and Microsoft Office Suite.
• Strategic thinker with a client-centric mindset.
• Strong understanding of municipal operations, governance, and procurement.
• Experience in client engagement and business development, with a track record of building relationships across government, industry, and community stakeholders.

Skills

• Business Development
• Proposal Preparation
• Marketing
• Communication
• Negotiation
• Interpersonal Skills
• Team Leadership
• Influence
• CRM Tools
• Salesforce
• Microsoft Office Suite
• Strategic Thinking
• Client-Centric Mindset
• Municipal Operations
• Governance
• Procurement
• Client Engagement
• Relationship Building

Location

• San Francisco, CA
• Oakland, CA
• Concord, CA

Work Type

• Hybrid
• In-office collaboration
• Flexibility

Experience Level

• Minimum 10 years of experience

Education Level

• Bachelor's or Master's Degree in Engineering, Environmental Science, or similar.

Salary/Compensations

• $172,000-$286,000

About the Company

• Our global network is made up of architects, designers, planners, engineers, and environmental scientists all working towards the same goal.
• Join a team that brings inspirational architecture, landscapes, townscapes and places to our world, and we’ll provide you unlimited space to grow.
• You’ll be able to apply our powerful global network of skills and decades of experience to build positive Client outcomes.
• GHD's municipal business in Water and Transportation is in a period of accelerated growth.
• Over the past few years, we have doubled our municipal portfolio, driven by strong client relationships, technical excellence, and a deep commitment to the communities we serve.
• Building on this momentum, we have launched a bold growth initiative to double our Transportation practice over the next four years.
• As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce.

Equal Opportunity

• GHD is an equal opportunity employer.
• We provide equal employment opportunities to all qualified employees and applicants without regard to race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law.