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About the Role

As a Front Desk Receptionist, you will have the opportunity to make a difference in the lives of our patients each day by adjusting your approach to their needs, communicating clearly, and focusing on the accuracy of their medical records. This role requires a high level of attention to detail and patient focus.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate.
• Coordinates referrals for patients through insurance and other physician offices.
• Collects payment from patients and reconciles daily cash reports.
• Performs other duties as assigned.

Requirements

• 1-year experience in a fast-paced environment focusing on patient care OR customer service.
• Healthcare experience preferred.
• Proficient in MS Word, Outlook, and Excel.
• Data entry and medical office software knowledge preferred.
• Regularly use hands to finger, handle, or feel.
• Frequently stand, walk, and sit.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

• Attention to detail
• Patient focus
• Communication
• MS Word
• MS Outlook
• MS Excel
• Data entry
• Medical office software

Location

• Texan Eye Balcones - Austin, TX 78731
• Balcones
• MoPac
• Cedar Park

Work Type

• Full Time
• Local Travel Only

Experience Level

• Entry

Education Level

• High school diploma or GED preferred

Benefits

• Generous Paid Time Off
• Medical, dental and vision benefits
• Paid Holidays
• Company paid life insurance
• 401(K)
• Paid mileage between practices during work hours
• On-going education available including certification reimbursement
• Discount Programs Including Vision discounts on products and services

About the Company

• Comprehensive EyeCare Partners (CompEye), with twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, is a leader in delivering exceptional patient eye care.
• Patient Focused: Delivering excellent clinical care is our central purpose. In all we do, we consider the impact on patient safety, clinical outcomes, and patient experience.
• One Team: We work together collaboratively to get the job done, regardless of role or department. We are all CompEye. We are "one team.“
• Compassion & Kindness: We treat others—including patients, teammates, and partners—the way we’d like to be treated, with active listening and understanding.
• Continuous Innovation: We actively seek ways to improve ourselves, the care we deliver, the clinical innovations that support patients, and how we manage the business.
• Integrity: We do the right thing even and especially when it’s hard. We hold ourselves accountable.
• Results Driven: We deliver with a healthy sense of urgency on what we commit to and do what it takes to get the job done.