Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Coterie is a new luxury brand that re-imagines what senior living can be, offering a life more inspired through stunning architecture, thoughtful design, state-of-the-art fitness facilities, and curated culinary offerings. This role ensures residents and guests experience five-star service, creating a warm and welcoming environment as the single point of contact for all service requests.

Responsibilities

• Create a welcoming and caring first impression for residents and guests.
• Handle all resident and guest interactions with the highest level of hospitality and professionalism.
• Become familiar with local businesses and provide directions or personalized services.
• Assist with ensuring proper maintenance and appearance of the property's entrance, lobby, and common spaces.
• Serve as the point of contact for all resident requests, ensuring tasks are recorded and fulfilled promptly.
• Take initiative and follow through on resident needs and requests.
• Escalate issues to management or other team members as required.
• Receive, document, and deliver mail, packages, and dry-cleaning.
• Be knowledgeable about community operations, services, amenities, and programming.
• Assist in coordinating the community's transportation schedule.
• Communicate effectively with team members to provide five-star service.
• May drive a company vehicle if required.
• May perform other duties as needed or assigned.

Requirements

• High school diploma or GED.
• One to three years of related experience.
• Must be fully vaccinated and provide vaccination record card.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Strong communication skills.
• Basic knowledge of computers and technology.
• Ability to effectively problem-solve.
• Ability to work various schedules and shifts as needed.
• Ability to operate telephone, emergency call system, monitoring board or beeper, and photocopier.

Skills

• Communication skills
• Problem-solving
• Computer and technology knowledge
• Hospitality

Location

• U.S Based Communities

Work Type

• Full Time
• Part Time

Experience Level

• 1-3 years

Education Level

• High school diploma or GED

Salary/Compensations

• $23.50/hr - $28.20/hr

Benefits

• Paid holidays and PTO
• Annual anniversary rewards
• Annual Scores Reward
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

About the Company

• Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.
• Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits.
• As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.