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About the Role
The Teller is an entry-level position responsible for assisting with branch activities, including client-facing services and transaction processing. The goal is to provide high-quality customer service and help the branch generate revenue by offering optimal solutions.
Responsibilities
- Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
- Perform efficient and accurate banking transactions including managing cash supply, processing deposits, and maintaining the branch vault.
- Identify referral opportunities for new products and services based on client needs.
- Educate clients on digital and self-service options offered by Citi.
- Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets.
- Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
- Maintain working knowledge of client accounts and products/services.
- Assess risk when making business decisions, considering the firm's reputation, and ensuring compliance with laws, rules, regulations, and ethical judgment.
Requirements
- Previous relevant experience preferred.
- Demonstrated sales and customer service experience.
- Money handling experience.
- Effective problem-solving and communication skills.
- Ability to work well in a team-oriented environment.
Skills
- Sales
- Customer Service
- Money Handling
- Problem Solving
- Communication
- Teamwork
Location
- San Francisco, California, United States
Work Type
- Part time
- Onsite
Experience Level
- Entry-level
Education Level
- High School diploma or equivalent
Salary/Compensations
- $41,600.00 - $51,960.00 (prorated for part-time)
Benefits
- Medical, dental & vision coverage
- 401(k)
- Life, accident, and disability insurance
- Wellness programs
- Paid time off packages (vacation, sick leave, holidays)
About the Company
- Citi is an equal opportunity employer.
Equal Opportunity
- Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
- Reasonable accommodation is available for persons with disabilities.
- View Citi’s EEO Policy Statement and the Know Your Rights poster.