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About the Role

We are seeking a passionate and dedicated Technical Publications Writer to create clear, descriptive content for technical manuals, reference materials, and online help. You will collaborate with subject matter experts, utilize various tools, and coordinate the production and distribution of published materials. This role may involve leading projects requiring broad technical knowledge and handling complex issues independently.

Responsibilities

Creating and writing documents that support the company’s publishing goals, while participating in peer reviews and occasionally reviewing the work of colleagues.
Proactively identifying the need for technical updates and making revisions to published documents.
Ensuring all publications comply with Technical Publications, Marketing, Legal, and Corporate standards.
Assisting in the development of procedures for electronically archiving documents.
Coordinating the print and/or electronic publication of materials as needed.
Conducting content research to support team members and project needs.
Providing leadership, coaching, and mentoring to others, and serving as a lead writer or supporting lead writers to meet project goals.
Designing effective page layouts and visuals that clearly communicate the intended message.
Reviewing engineering prints, system diagrams, and parts lists to identify and correct errors.

Requirements

Ability to understand and apply comprehensive subject matter knowledge.
Excellent verbal and written communication skills.
Strong project management capabilities.
Proficient understanding of electrical, mechanical and hydraulic systems, hardware/software integration, troubleshooting, assembly techniques, and applicable tools.
Knowledge of PC operating systems and system software.
Proficiency with key software tools relevant to the role, such as CCMS, FrameMaker, Acrobat Pro, Microsoft Office Suite, PLM, and AI based tools.
Experience in using Simplified Technical English.

Location

Greene, NY

Work Type

Hybrid
Full-time

Experience Level

1+ years of relevant professional experience

Education Level

Bachelor’s Degree or related technical certificate

Salary/Compensations

$62,353 - $72,000 per year

Benefits

Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Best in class work culture!
Relocation assistance may be available

About the Company

Toyota Material Handling North America (TMHNA) is the industry leader in forklift sales, comprising Toyota Material Handling and The Raymond Corporation.
We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”.
With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.