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About the Role

Lantern is seeking an experienced Case Manager for Rustin House, one of Lantern's supportive housing communities. The Case Manager will be expected to assist this population in stabilizing their lives, maintaining their housing stability, and attaining their physical, emotional, vocational, and social goals. Case Managers are responsible for assessing the needs of the client, linking clients to services, and planning a course of action toward stabilization and re-housing. They will also be monitoring progress, and documenting client contacts.

Responsibilities

Provide services ranging from concrete services (benefits and entitlements), to case assistance and management, group programming, individual counseling/support, advocacy, resources, and referrals, for tenants.
Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
Maintain current documentation required for all cases, from all agencies necessary for reporting purposes, including progress notes, case contacts, and all case summaries required.
Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.

Requirements

High school diploma, HSE or GED, required.
A minimum of 2 years of social services experience required.
Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required.
Highly organized and able to manage a diverse caseload of clients with diverse needs.
Able to work well under pressure including in crisis situations and able to be flexible with work schedule when necessary.
Experience with ETO, or other electronic case management systems.
Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations.

Skills

Clinical knowledge
Harm reduction approach
Safety planning
De-escalation
Crisis management
Documentation
Case management systems

Location

New York, NY

Work Type

Full-time
Non-Exempt

Experience Level

2 years of social services experience

Education Level

High school diploma, HSE or GED

Salary/Compensations

$27.47 - $32.96 per hour

About the Company

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.
By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Equal Opportunity

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment.
Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners.
By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.