About the Role
To lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly and attractive conditions; and to perform a variety of technical tasks relative to assigned area of responsibility.
Responsibilities
- Ensure new employees are properly oriented and aware of performance requirements.
- Plan, prioritize, assign, supervise, and review the daily work of staff.
- Establish schedules, work goals, and methods for providing cleaning services.
- Identify resource needs and allocate resources accordingly, utilizing staff input.
- Maintain a motivational and supportive working environment for staff.
- Implement and support customer service goals.
- Utilize Q.A. Program to quantify personnel performance.
- Utilize Blue Chips’ training and safety information to ensure employee safety and compliance through continued training.
- Communicate with management to coordinate tasks and solicit feedback on specific needs.
- Develop and maintain a sense of urgency and follow-through related to correcting customer service issues.
- Follow through on all requests for routine and non-routine tasks.
- Ensure proper use of products and equipment.
- Perform floor care duties such as stripping and waxing floors, carpet extraction and bonneting, and auto scrubbing and buffing floors.
Requirements
- Knowledge of commercial cleaning program operations, services, and activities.
- Knowledge of safe work practices.
- Knowledge of methods, procedures, materials, and equipment used in commercial cleaning.
- Knowledge of the use of toxic and non-toxic chemicals per MSDS sheets.
- Ability to supervise, organize, and review the work of lower-level staff.
- Ability to operate powered and non-powered janitorial equipment.
- Ability to make minor repairs to commercial cleaning equipment.
- Ability to distinguish hazardous chemicals.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to establish and maintain effective working relationships with clients, customers, and the general public.
- Ability to make sound decisions.
- Ability to effectively interact and communicate with others.
- Ability to maintain physical condition appropriate for assigned duties, including walking, standing or sitting for extended periods, operating equipment, bending, stooping, kneeling, and lifting.
Skills
- Commercial cleaning
- Supervision
- Staff management
- Scheduling
- Resource allocation
- Customer service
- Quality assurance
- Employee training
- Safety compliance
- Communication
- Problem-solving
- Decision-making
- Floor care (stripping, waxing, carpet cleaning, buffing)
- Equipment operation
- Minor equipment repair
Location
- United States
Work Type
- Full-time
Experience Level
- Supervisory experience
- Experience in commercial cleaning operations
About the Company
- Blue Chip Pros is a leading commercial cleaning business dedicated to the highest standards of quality and integrity.
- We specialize in customizing our services to your facility's needs.
- Our clients include commercial office buildings, banks, schools, corporate headquarters, branch offices, industrial facilities, medical facilities as well as major department store chains located throughout the United States.
Equal Opportunity
- BlueChip is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- If accommodations are needed during the application process, please contact HR@bluechip-pros.com.
