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About the Role
Prime Communications Canada is seeking a Sales Manager for their Retail Team at the Wellington Rogers Store. This role is responsible for the sales and daily operations of the store, including staff management, customer satisfaction, merchandising, and promotional activities.
Responsibilities
- Supervise all staff in the store and coordinate work to ensure productive operations.
- Ensure consistent application of Prime Communications Canada Inc. and Rogers policies and procedures.
- Ensure all health, safety, and security regulations are adhered to.
- Manage store cash based on company policies and procedures.
- Execute strict inventory control and assist with inventory counts.
- Develop and lead a high-performance store team through coaching, mentoring, and positive modeling.
- Actively recruit, select, and train new team members.
- Maintain a specific level of knowledge utilizing Rogers online training modules and in-class courses.
- Comply with all applicable company and Rogers’ policies and procedures.
- Utilize all sales tools and promotions and actively participate in incentives and programs.
- Increase sales, expand markets, and promote business to meet given goals.
- Make prospecting an integral part of the regular routine.
- Interact with customers following guidelines provided through Rogers / Fido programs and standards.
- Troubleshoot customer care issues and provide solutions by working with key internal contacts.
Requirements
- 2 to 3 years of retail/customer service experience.
- Experience in driving top line sales & services in a commissioned environment.
- Exceptional communication skills and coaching abilities.
- Strong performance management skills.
- Tech savvy with a high interest in learning and growing within a fast-paced communication retail environment.
- Excellent organizational, administration, and time management skills.
- Must clear a Criminal Records Check and ID verification.
- Must be legally eligible to work in Canada.
- Must have a valid work or study permit.
Skills
- Sales
- Customer Service
- Communication
- Coaching
- Performance Management
- Organizational Skills
- Administration
- Time Management
- Inventory Management
- Merchandising
Location
- Wellington Rogers Store
Work Type
- Full-time
Experience Level
- 2-3 years retail/customer service experience
Salary/Compensations
- Competitive compensation base + commission with uncapped earning potential
Benefits
- Health, Dental and Vision Benefits package
- Employee Assistance Programs (EAP)
- RRSP match program
- GoodLife Corporate Membership Discount
- Work-perks and discounts on different food, clothing, wellness companies and more.
- Rogers/FIDO product and service discounts
- Contests and incentive rewards
About the Company
- Prime Communications Canada is the largest Rogers dealer in Canada, with over 80 Rogers and Fido retail locations and B2B services across the country.
- Proudly represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television, high-speed internet, information technology, and telephone services to consumers and businesses.
- Prime continues to pursue opportunities to expand and grow our retail and business footprint to deliver a great solution focused experience for our customers every day.
Equal Opportunity
- Prime Communications Canada Inc. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.