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About the Role

We are seeking an organized, technically-savvy generalist to join our Product Operations team for Summer 2026. This role focuses on ensuring an excellent product experience for customers and prospects, with approximately 75% of time dedicated to operational tasks like account provisioning and demo preparation, and 25% to contributing to content development within Adaptive's training products. The ideal candidate is highly organized, detail-obsessed, and eager to contribute to a high-growth startup. Core working hours will be 4am to noon Monday-Friday to support international employees.

Responsibilities

Drive account provisioning and demo preparation by coordinating across sales, customer success, and product teams.
Build and maintain scalable processes across product, pre-sales, and post-sales.
Use AI tools to improve workflows and product experience.
Help drive content development within Adaptive’s training product.
Collaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience.

Requirements

Currently pursuing a BA/BS from a 4-year university.
Technical/quantitative fields preferred, but open to all backgrounds.
Extremely Detail-Oriented: Go above and beyond on projects while paying meticulous attention to details.
Interested in AI: Demonstrated interest and experience working with leading AI models.
Curious about how to apply AI tools to make work faster and better.
Organized Under Pressure: Able to juggle requests with competing deadlines and prioritize the most important tasks.
Obsessed with Improvement: Excited by making marginal improvements every day.
Adaptable: Comfortable with fast-paced environments and changing landscapes typical of high-growth startups.
Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success.

Skills

AI tools
Content development

Work Type

Summer 2026

Education Level

BA/BS from a 4-year university

Benefits

An opportunity to play a key role in the growth of a company redefining cybersecurity for the AI era, impacting millions of people.
A culture that promotes continuous learning and growth, with access to resources and mentorship to advance your skills and career.
A supportive, high-performance environment where every team member's contribution is visible and valued.

About the Company

Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks.
In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from Andreessen Horowitz (a16z), the OpenAI Startup Fund, and Abstract Ventures.
The round marked NVIDIA’s first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, repeat entrepreneurs who have built and scaled category-defining companies.
Brian and Andrew previously co-founded Attentive, which grew to more than $500M in annual revenue and a $10B+ valuation, and TapCommerce, which was acquired by Twitter.
Together, they bring deep experience building high-growth, product-led businesses at massive scale as Adaptive builds the security layer for the AI era.
Trusted by leading banks, technology companies, and healthcare organizations, Adaptive protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams.
With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started.