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About the Role
The SAP Academy for Customer Success offers a 10-month learn-apply program designed for early-career talent. This program enhances skills in digital transformation, business acumen, and solution knowledge, preparing participants for customer-facing sales roles. Graduates will receive ongoing mentoring and coaching to accelerate their growth within SAP.
Responsibilities
- Successfully complete a 10-month learn-apply program including classroom and field phases.
- Immerse in multi-dimensional learning focused on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
- Learn to drive value across the customer lifecycle through solution adoption, ongoing renewals, and account expansion.
- Receive onboarding in the local market with on-the-job training and mentoring by a Senior Account Executive.
- Work both behind the scenes and directly with customers.
- Upon program completion, transition into a direct customer-facing sales role with continued mentoring and coaching support.
Requirements
- 2-3 years of professional experience in a quota-carrying sales environment in a technology company or a role with significant exposure to business processes.
- Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory.
- Proven track record of building customer relationships and articulating value propositions.
- A cooperative and productive approach to working relationships, internally and externally.
- Strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
- An understanding of AI fundamentals, uses, and ethics.
- Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
- Proficiency in English to engage with our global network.
- A curious and agile mindset, with a passion for learning and resilience in a fast-paced environment.
- Strong problem-solving, project management, and creative thinking skills.
- Ability to collaborate across teams and communicate ideas clearly and effectively.
- Emotional intelligence and cultural awareness to support inclusive teamwork and thoughtful stakeholder engagement.
- A growing foundation in business acumen and emerging technologies, especially artificial intelligence.
- Results-oriented approach and the courage to take initiative.
- Participants may be required to spend four (4) weeks, spread across two trips, in San Ramon, California.
- Vacation will not be approved during some critical times of the program.
Skills
- Digital transformation
- Global intelligence
- Human skills
- Business acumen
- Technology acumen
- Solution knowledge
- Industry knowledge
- Strategy
- Tools
- Process
- Customer lifecycle value
- Solution adoption
- Account expansion
- On-the-job training
- Mentoring
- Sales pipeline management
- Customer relationship building
- Value proposition articulation
- AI fundamentals
- AI adoption mindset
- Agentic AI day-to-day practice
- Context engineering
- Problem-solving
- Project management
- Creative thinking
- Collaboration
- Clear communication
- Emotional intelligence
- Cultural awareness
- Emerging technologies
- Artificial intelligence
- SAP Finance & Spend Management (F&S)
- SAP SuccessFactors (Human Capital Management - HCM)
- SAP Supply Chain Management (SCM)
- SAP Customer Experience (CX)
- SAP Business Transformation Management (BTM)
- SAP Business Technology Platform (BTP)
- SAP Business Data Cloud (BDC)
Location
- Toronto
- San Ramon, California
Work Type
- Hybrid
- Full-time
- On-site (for program phases)
Experience Level
- Early career
- 0-3 years of professional work experience
Salary/Compensations
- 91,500 - 180,000
Benefits
- Constant learning
- Skill growth
- Great benefits
- Competitive pay
- Health and well-being support
- Flexible working models
About the Company
- SAP helps the world run better by enabling customers to work more efficiently and use business insight more effectively.
- SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
- As a cloud company with two hundred million users and over one hundred thousand employees worldwide, SAP is purpose-driven and future-focused with a collaborative team ethic and commitment to personal development.
- SAP Next Gen is a global experience for students and early talent (0-3 years of professional work experience) providing access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects.
Equal Opportunity
- SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
- SAP believes in unleashing all talent and creating a better and more equitable world.
- SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.