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About the Role

As a Field Operations Manager, you will develop and lead a team of Service Specialists providing pest elimination and prevention solutions to commercial establishments. You will be responsible for leading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.

Responsibilities

• Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
• Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
• Ensure your team of service specialists achieves their financial and service delivery goals
• Pursue sales and new business opportunities
• Coordinate initial services and maintain inventory and perform QA visits
• Build and maintain customer relationships within the market
• Be a champion of safety and ensure your team upholds strong safety practices and values

Requirements

• High School diploma or equivalent
• 3 years of field support or service-related industry experience
• Position requires the ability to work overnight shifts as needed
• Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
• Position requires a current and valid Driver’s License
• Ecolab conducts a background check on all candidates who receive a job offer
• Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
• Immigration sponsorship not available for this role

Skills

• Proven record of meeting customer needs, quality service delivery and meeting business objectives
• Exceptional communication and organization skills with aptitude to implement change initiatives
• Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
• Prior experience in value added sales and/or new account generation
• Prior budget and P&L responsibilities
• Bi-lingual – English and Spanish

Location

• Austin TX

Work Type

• Field-based
• Full-time

Experience Level

• 3 years of field support or service-related industry experience
• 3 years supervisory or team leadership experience in a field support or service-related industry

Education Level

• High School diploma or equivalent
• Bachelor’s Degree

Salary/Compensations

• $77,900-$117,000

Benefits

• Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
• Receive a company service vehicle for business use
• Access to best-in-class resources, tools, and technology
• Grow your income as you drive district profitability
• Thrive in a company that values a culture of safety

About the Company

• Ecolab’s industry-leading Pest Elimination team proudly serves our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests.
• Focused exclusively on commercial pest solutions, we deliver science-based expertise and cutting-edge innovation to solve the industry’s most complex pest challenges.
• By partnering with our customers in these markets, you can be part of a team that helps protect facilities, employees, and brands at a time when it’s more important than ever.
• A trusted partner at nearly three million customer locations, Ecolab (NYSE:ECL) is a global sustainability leader offering water, hygiene and infection prevention solutions and services that protect people and the resources vital to life.
• Building on a century of innovation, with an annual sales of $15 billion and more than 48,000 associates, Ecolab delivers comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.
• When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.
• For more Ecolab news and information, visit www.ecolab.com.

Equal Opportunity

• Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws.
• If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.