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About the Role
We are a patient-focused fertility practice dedicated to delivering exceptional care and support. This onsite role is ideal for someone who thrives in both administrative and billing environments and enjoys working directly with patients.
Responsibilities
- Greet and check in patients with professionalism and empathy
- Schedule appointments and manage provider calendars
- Answer phone calls and respond to patient inquiries
- Collect co-pays and verify insurance information
- Maintain accurate patient records and ensure HIPAA compliance
Requirements
- 2+ years of experience in medical front office and billing
- Proficiency in EMR systems and Microsoft Office
- Excellent communication and organizational skills
- Exceptional Customer Service
- Ability to multitask and work in a fast-paced environment
Skills
- EMR systems
- Microsoft Office
- Communication
- Organization
- Customer Service
- Multitasking
Location
- Austin
Work Type
- Onsite
- Full-time
Experience Level
- 2+ years
Education Level
- High school diploma or equivalent required
- Billing certification a plus
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Paid time off and holidays
- Supportive team environment with growth opportunities
About the Company
- Patient-focused fertility practice dedicated to delivering exceptional care and support.