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About the Role

We are seeking an experienced Service Advisor to provide customers with professional advice and assistance regarding their vehicle service needs, including accurate repair cost estimates, appointment scheduling, and ensuring customer satisfaction.

Responsibilities

• Greet customers and listen to their needs and concerns.
• Provide customers with estimates for services needed.
• Schedule appointments for customers.
• Inspect vehicles and document findings.
• Explain services and repairs to customers.
• Advise customers on preventative maintenance and additional services that may be needed.
• Follow up with customers after service is completed.

Requirements

• 2 years of advising experience
• 1 year of Hyundai experience

Skills

• Excellent communication skills
• Passion for customer service
• Ability to work in a fast-paced environment
• Knowledge of CDK is preferred

Experience Level

• Experienced

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance