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About the Role

This role focuses on managing logistics for Amazon and e-commerce channels by combining deep knowledge of fulfillment center operations with strong stakeholder management. It connects warehouse teams, transport partners, and internal departments to support timely order fulfillment, proactive issue resolution, and clear communication. The goal is to enable scalable growth by handling complex logistics flows, aligning stakeholders, and driving continuous improvement through data-driven insights.

Responsibilities

Improve and streamline current Amazon logistics processes for better efficiency and reliability.
Identify and address existing process bottlenecks to minimize disruptions.
Proactively manage expectations, navigate uncertainty, and have a solid working knowledge of the Amazon transport portal to stay ahead of issues.
Effectively manage and align expectations with internal stakeholders through clear and timely communication.
Negotiate with freight partners to secure reliable and cost-effective transport capacity across regions.
Use tools like SAP logistics modules, Tableau, Google Sheets, and Excel to monitor shipments, analyze performance, and automate reporting tasks.
Support logistics operations across Amazon and other e-commerce channels, proactively tracking order flows, resolving issues/blockers, inventory accuracy, and returns handling to maintain a high customer experience.
Work cross-functionally with sales teams, PMOs, customer service, and B2B partners - managing expectations, addressing issues proactively, and communicating logistics updates clearly.
Develop proactive routines to anticipate and resolve transport and delivery issues before they impact operations.

Requirements

2-3 years of experience with hands-on experience in Amazon logistics or large-scale e-commerce fulfillment operations (FBA/FBM or similar).
Proficiency in SAP (logistics modules), WMS, TMS systems, Tableau, Google Sheets and/or Excel.
Ability to work across the logistics chain: driving cost savings, and improving delivery performance.
Solid understanding of Lean methodology and/or process improvement frameworks.
Resilience and adaptability in high-volume, fast-paced Amazon and e-commerce operations.
Strong prioritization and time management skills in dynamic and deadline-driven environments.

Skills

SAP logistics modules
Tableau
Google Sheets
Excel
WMS
TMS systems
Lean methodology
Process improvement frameworks

Location

Berlin

Work Type

On-site

Experience Level

2-3 years

Benefits

Career growth and learning opportunities
Regular training
Mentorship programs
SumUp University leadership cohort
Yearly learning budget (2,000 EUR)
28 days paid leave + 1 for birthday
Sabbatical program
D&I Initiatives
Employee Resource Groups
Health & wellness benefits
In-house fitness classes
Gym in the office
Subsidized Urban Sports Club
Available psychotherapy sessions
Subsidized Public Transport Card
Kita placement assistance
Pension Scheme
Language Learning platform/courses

About the Company

SumUp is a company that values diversity and celebrates unique perspectives.
Work with a global team of skilled professionals in an environment that fosters collaboration, learning, and growth.
Be part of a global tribe building a banking solution from the ground up and delivering impactful solutions to the real-life problems of millions of SumUp merchants all over the world.

Equal Opportunity

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.