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About the Role
As a Shift Supervisor at Joe & The Juice, you will help keep the store running smoothly by focusing on operations, delegation, and team support. You will maintain high energy, sharp standards, and a top-notch guest experience, supporting store management and helping juicers grow.
Responsibilities
- Ensure the Daily Concept Workflow is followed by observing store traffic, assigning tasks, and delivering feedback.
- Supervise and delegate daily checklists using the task-monitoring system.
- Keep the store clean, safe, and up to Pink Standards, reporting any issues promptly.
- Support new juicers through the global training mantra: Knowledge – Training – Practice – Validation.
- Lead by example to create warm, memorable guest interactions.
- Handle in-store feedback with a professional and guest-first approach.
- Monitor commercial targets throughout the shift.
- Manage deliveries and report accurately.
- Guide the team in supporting store sales performance.
Requirements
- 1–2 years of experience in a similar supervisory or team lead role
- Strong organizational and communication skills
- Ability to stay calm and lead under pressure
- Passion for people, service, and personal growth
- A proactive, hands-on approach with a team-first mindset
- Must be able to stand for long periods of time.
- Must be able to lift between 50 and 60 lbs.
- Must be able to perform bending, stooping, crouching, and squatting movements.
- Must be able to safely handle and use sharp objects.
- Must be able to work near and operate a hot grill.
Skills
- Leadership
- Operations Management
- Delegation
- Team Support
- Guest Experience
- Training
- Sales Focus
- Communication
- Organization
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years supervisory experience
Salary/Compensations
- $19.35+tips
Benefits
- Employee Discount
- Health Insurance
- Paid Time Off
- New Parent Leave
- Free coffee
About the Company
- JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002.
- Grown to more than 500 locations across 20 countries.
- Employs more than 4,500 people worldwide.
- Proves there should be no trade-off between taste and health.
- Serves high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés.
- Combines convenience with distinct urban atmospheres.
- Creates a consistent universe for guests and Juicers in all locations.
- Invests heavily in internal development through the Moneyball career system.
- Has a culture where most leaders started behind the bar.
- Continues to evolve its people-centric and sustainability agenda.
- Has a Nordic heritage and a commitment to a better future.
Equal Opportunity
- NOTICE OF NON-DISCRIMINATION POLICY