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About the Role

As a Director, Regional Communications, you will develop and execute communication strategies to enhance visibility for regional priorities, business milestones, and recognition programs. You will collaborate with regional leaders, marketing, Human Resources, and cross-functional teams to craft clear, audience-focused communications and manage award submissions that showcase business impact, innovation, and leadership.

Responsibilities

Lead the planning and execution of regional communications supporting business priorities, leadership visibility, associate engagement, and market presence.
Partner with regional leaders and cross-functional stakeholders to develop communication plans, messaging frameworks, and content aligned with key initiatives and milestones.
Write, edit, and publish content across various channels including email, intranet, newsletters, presentations, announcements, and external-facing materials.
Manage the end-to-end awards process, including identifying opportunities, gathering inputs, developing submission content, coordinating reviews, and tracking outcomes.
Build and maintain an awards calendar and submission pipeline aligning recognition opportunities with business achievements, innovation, and leadership priorities.
Develop concise, credible, and audience-focused messaging that translates complex information into clear communications for internal and external audiences.
Track communication and awards performance using measurable outcomes, stakeholder feedback, and reporting to improve future planning and execution.
Ensure communications and awards materials are accurate, timely, and aligned with the Fiserv brand voice and review standards.

Requirements

8+ years of experience in communications, public relations, corporate communications, employee communications, marketing communications, or a related field.
8+ years of experience writing, editing, and publishing content for multiple audiences across internal and external communication channels.
8+ years of experience developing communication plans, messaging frameworks, and content strategies for business initiatives in complex organizations.
Experience managing award submissions, recognition programs, nominations, or similar high-visibility content processes.
Experience partnering with senior leaders and cross-functional stakeholders to gather inputs, align messaging, and deliver communication outcomes.
Bachelor's degree.
Must currently possess valid and unrestricted U.S. work authorization.
Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Skills

Communications
Public Relations
Corporate Communications
Employee Communications
Marketing Communications
Content Creation
Messaging Development
Awards Management
Stakeholder Management
Brand Alignment
Intranet Platforms
Content Management Systems
Project Tracking Tools
Analytics Dashboards
Executive Communications
Thought Leadership
Event Communications

Location

On-site

Work Type

On-site
Full-time

Experience Level

8+ years

Education Level

Bachelor's degree

Salary/Compensations

$114,000.00 - $192,000.00

Benefits

Fuel Your Life program for physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program for peer recognition with redeemable rewards.
Eight Employee Resource Groups.
Professional growth opportunities including training, development, and internal mobility.
Medical, dental, vision, life, and disability insurance available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers.
We move money and information in a way that moves the world, ensuring speed, reliability, and security.
Fiserv is the global leader in information management and electronic commerce systems for the financial services industry.

Equal Opportunity

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.