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About the Role

As a Barista at The Jet Set Lounge, you will be the face of our brand, crafting high-quality beverages while delivering engaging service. You’ll play a key role in creating a memorable guest experience that balances hospitality, craftsmanship, and storytelling around both coffee and retail offerings.

Responsibilities

• Prepare and serve coffee, espresso, tea, and specialty beverages to brand standards.
• Proactively anticipate customer and store needs by assessing the environment and recognizing guest cues, while consistently delivering an elevated, personalized service experience to every customer.
• Provide genuine, personalized customer service, ensuring each guest feels welcomed and valued.
• Educate guests on our beverage menu, brewing methods, and retail products.
• Maintain a clean, organized, and inviting café and retail environment.
• Support daily operations, including opening/closing procedures, cash handling, and inventory.
• Collaborate with team members to ensure seamless service between café and retail.
• Uphold all health, safety, and sanitation guidelines and standards.
• Demonstrate flexibility and perform tasks with speed and excellence.

Requirements

• 2+ year of experience in guest-focused industries such as restaurants, bars, theaters, kitchens, specialty retail, or hospitality.
• Strong communication skills and ability to engage with diverse clientele.
• Proficiency in reading, speaking, and writing in English is required.
• Applicants must be authorized to work for any employer in the United States.
• Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days.
• A NY Food Handler Certificate and an understanding of how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety.

Skills

• Strong attention to detail
• Ability to multitask and manage priorities effectively
• Energetic, motivated, and results-driven
• Positive approach to teamwork
• Demonstrated commitment to delivering outstanding customer service
• Tech-savvy
• Highly organized
• Ability to adapt quickly to new systems and processes
• Passion for coffee
• Passion for customer service
• Passion for creating unique guest experiences

Location

• New York

Work Type

• Full-time

Experience Level

• 2+ years

Education Level

• NY Food Handler Certificate

Salary/Compensations

• 18.00 - 25.00 USD per hour

Benefits

• Generous Vacation Days
• Internal mobility Across Brands
• Cross-Brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Clothing Allowance

About the Company

• Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear.
• His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products.
• Michael Kors stores are operated in the most prestigious cities in the world.
• Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience.
• At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach.
• Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous.
• Kors has also been the recipient of numerous industry awards and accolades within the fashion industry.
• The fashion designer also focuses on giving back.
• For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City.
• In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger.
• Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program.
• To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

Equal Opportunity

• Michael Kors is committed to providing reasonable accommodations to qualified individuals with disabilities.
• The Company is an equal employment opportunity employer.
• The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
• The Company also prohibits harassment of applicants and employees based on any of these protected categories.
• At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.
• If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.