AI Automation Senior Lead at Lantern | NY, US | Rezi

AI Automation Senior Lead at Lantern

AI Automation Senior Lead

Lantern · NY, US

3 weeks ago

AI Automation Senior Lead

Lantern · NY, US

22 days ago
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About the Role

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country.

Responsibilities

  • Embed within Commercial teams to run deep discovery and root-cause analysis: map how work actually gets done, ask probing questions, and identify the highest-leverage friction and manual work worth solving
  • Design and build AI solutions that resolve the root cause rather than bolting automation onto a broken process
  • Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are working measurably better
  • Lift Commercial-wide AI confidence and fluency through horizontal enablement: prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub
  • Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes
  • Establish a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating (intake, hand-off, and build ownership) that holds across projects
  • Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams

Requirements

  • 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company
  • Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments, with demonstrated adoption and satisfaction from real users (not side projects)
  • Tool fluency across the AI and automation stack: 1-3 years experience with Clay; Microsoft Copilot; n8n, Microsoft Power Automate or similar; Databricks or similar; Salesforce; and Excel or Sheets
  • Strong discovery and root-cause skills: deeply curious and structured in how you understand current state and identify problem areas ripe for countermeasures
  • Process design instinct: you redesign the workflow so the tool fits how teams actually work, designing the tool and the process together rather than bolting one onto the other
  • Thrives in a high-growth, chaotic environment: tough, gritty, and able to get things done under intensity and competing priorities
  • Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off (selling the solution in, documentation, office hours, re-training, and the change management around it)
  • Bonus if you have: An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails fast, learns, and iterates
  • Bonus if you have: Previous experience in digital health point solutions or the broader healthcare industry

Skills

  • AI
  • Claude Code
  • Clay
  • Microsoft Copilot
  • n8n
  • Microsoft Power Automate
  • Databricks
  • Salesforce
  • Excel
  • Sheets
  • prompt engineering
  • Revenue Operations
  • Solutions Engineering
  • Software Engineering
  • Product Management
  • change management
  • digital health
  • healthcare industry

Experience Level

  • 6-12+ years

About the Company

  • Lantern is the specialty care platform connecting people with the best care when they need it most.
  • By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces.
  • Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work.
  • With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most.
  • Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country.
  • Learn more about us at lanterncare.com.

Equal Opportunity

  • Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.