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About the Role

This client-facing, field-based role requires flexible hours and local travel for client appointments. When not with clients, work is done from our Mamaroneck, NY office or remotely. The ideal candidate is dedicated to excellence, enjoys working with seniors, and brings optimism and creative problem-solving to help clients thrive.

Responsibilities

• Conduct comprehensive assessments of clients' functional, cognitive, medical, social, and emotional needs, evaluating their health, emotional state, finances, and legal needs.
• Identify actual and potential concerns.
• Assist clients and their care team with decisions on aging, disability, services, and long-term care planning.
• Create goal-oriented care plans to address concerns.
• Respond quickly to emergencies and high-risk situations.
• Present recommendations to the client and care team, involving all relevant parties in decision-making.
• Implement and maintain the care plan, addressing obstacles and updating goals as needed.
• Perform periodic reassessments to ensure the care plan meets goals and adjusts based on feedback.
• Coordinate care, arrange services, and make referrals for clients.
• Facilitate communication between the client and care team, advocate for the client, and coordinate care across doctors and specialists into a seamless plan.
• Provide ongoing coordination for some clients.
• Guide families from crisis to proactive planning for transitions or medical changes.
• Navigate complex family dynamics while empowering older adults and their care team.
• Complete documentation promptly per Honora’s Service Level agreements.
• Follow client lifecycle processes and improve workflows.
• Proactively expand skills, stay updated on elder care trends, and understand Honora’s services and client needs.
• Demonstrate strong attention to detail, resourcefulness, organization, and professionalism.
• Multi-task, take initiative, and thrive in a fast-paced, entrepreneurial team.
• Demonstrate strong verbal and written communication skills in English.

Requirements

• Advanced degree preferred and licensure required in social work, nursing, geriatrics, mental health, or a related field.
• 3-5 years’ experience working with older adults and families.
• Excellent clinical skills; knowledge of family dynamics and family systems.
• Highly organized, ability to work in non-traditional, highly professional work environment, and manage fee-for service caseload effectively.
• Outstanding interpersonal and communication skills.
• Knowledge and comfort using electronics including a “smart phone”, laptop/desktop computer.
• Ability to drive with access to a vehicle.
• Obtain and/or maintain membership in the Aging Life Care Association (ALCA).
• Obtain and maintain certification as required by ALCA.

Skills

• Aging
• Care management
• Advocacy
• Client assessment
• Care planning
• Emergency response
• Communication
• Coordination
• Family dynamics
• Documentation
• Attention to detail
• Resourcefulness
• Organization
• Professionalism
• Multi-tasking
• Initiative
• Problem-solving

Location

• Westchester County
• Mamaroneck, NY

Work Type

• Full-Time
• Field-based
• Hybrid

Experience Level

• 3-5 years

Education Level

• Advanced degree preferred
• Licensure required in social work, nursing, geriatrics, mental health, or a related field.

Salary/Compensations

• $75-$80 hourly

Benefits

• Competitive compensation
• Flexible work schedules
• Hybrid work opportunities
• Health, dental, and vision insurance
• Professional development support
• Continuing education reimbursement
• Collaborative, inclusive culture focused on employee well-being and growth

About the Company

• At Alder, we value our team as our greatest asset.
• We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day.
• Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community!