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About the Role

As the Manager, Business Transformation - AI Enablement, you will join the Business Transformation team to support initiatives shaping the future of the Firm. Your role will be pivotal in executing enterprise AI tool adoption and enablement programs that drive measurable value and an exceptional experience for our clients and colleagues. You will be a core member of the Firm’s AI Centre of Enablement, partnering closely with People & Culture, Technology, Data, Privacy/Legal, and business leaders. This is a Business Transformation role focused on adoption, enablement, and operational governance, not a technical or AI engineering role.

Responsibilities

Manage the adoption roadmap for enterprise AI capabilities, including release readiness, sequencing, dependencies, and post-launch reinforcement.
Identify opportunities for tool exploration and support business cases through analysis, pilot inputs, and user feedback.
Stay apprised of new AI capabilities being developed across tools and understand their business value and impact on process and workflows.
Partner with business teams to identify high impact use cases and support the design and implementation of solutions.
Partner with People & Culture teams to execute adoption plans for enterprise AI tools, including stakeholder engagement, training, communications, and support.
Design forums to engage with stakeholders across the organization to gain insights, establish feedback loops, and provide knowledge sharing.
Define and track success measures, synthesizing insights into clear recommendations.
Create and maintain practical enablement content and support publishing/curation through various channels.

Requirements

5+ years in business transformation, AI or digital adoption, product enablement, operations, or related roles, with demonstrated delivery in cross-functional environments.
Experience driving adoption and change management for enterprise tools (communications, training, stakeholder engagement, reinforcement).
Strong stakeholder management and facilitation skills, with the ability to drive decisions and progress across business and technical teams.

Skills

Microsoft 365
Copilot
Copilot Studio
Dynamics 365
GenAI
Agentic AI
Automation
Power BI

Location

Toronto, ON

Work Type

Hybrid
Onsite

Experience Level

Manager

Education Level

Post-secondary degree in business, economics, engineering, mathematics, or related fields.
Certification in a recognized change management methodology (e.g., Prosci®, CCMP™, APMG) is an asset.

Salary/Compensations

$110,000-$128,000

Benefits

Profit sharing
Flex days
RRSP contributions
Firmwide holiday closure
Wellness benefits
Concierge-like benefits
Work from anywhere in Canada in the summer for 4 weeks

About the Company

Doane Grant Thornton is a large and growing professional services firm that feels like a community, employing about 3000 people across Canada.
The firm cares about its colleagues, clients, and communities.
They are building a thriving, purpose-driven organization.
The company culture is driven by empathy, collaboration ('we before me'), and trust.
Inspiring leaders support personal and professional development.
Curiosity and courage to grow are valued.
The company's purpose is making a difference in the lives of clients, colleagues, and communities, referred to as 'living our purple'.

Equal Opportunity

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.