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About the Role

As a Senior Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.

Responsibilities

Leads customer conversations with business level insights to establish value and create demand.
Actively listen to identify concerns.
Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes.
Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs.
Take a consultative and strategic approach to pursue new business and grow existing account relationships.
Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats.
Effectively target and identify opportunities.
Facilitate discovery.
Qualify opportunities early in the buying and selling process.
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

Requirements

5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
Ability to engage multiple stakeholders, influencers, and key decision makers.
Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.
Strong financial and business acumen and self-starter mindset.
Available for local travel.
Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Skills

Conflict Management
Consultative Selling
Initiative
Industry and Market Analysis
Prioritization
Problem Solving
Team Selling

Location

Onsite
Remote

Work Type

Onsite
Remote
Hybrid

Experience Level

Senior

Education Level

Bachelor’s Degree in Arts/Sciences (BA/BS)
Practical experience

Salary/Compensations

$121,900.00 - $285,000.00

Benefits

Health insurance
Holistic wellness programs with generous incentives
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Additional options to support volunteer and parental leave.
Educational and training opportunities through company programs
Tuition assistance
Student debt support

About the Company

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business.
We boldly go.

Equal Opportunity

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.