Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Program Specialist is responsible for leading and executing Walmart GM and Fashion program activities across the AME region, serving as a key liaison between Walmart, suppliers, and internal Bureau Veritas teams. This role involves assisting with program management, driving program changes, and maintaining a strong understanding of Walmart program requirements and priorities.
Responsibilities
- Lead and execute Walmart GM and Fashion program activities across the AME region.
- Serve as a key liaison between Walmart, suppliers, and internal Bureau Veritas teams.
- Assist with program management and drive program changes.
- Maintain a strong understanding of Walmart program requirements and priorities.
- Understand account priorities and initiatives, using structured project planning for successful execution and alignment with Walmart objectives.
- Serve as the primary point of contact for Walmart US GM and Fashion, providing day-to-day support, issue resolution, and communication.
- Act as the global account POC for WMCA to ensure cross-regional alignment.
- Monitor program performance across the AME region by monitoring KPIs, driving continuous improvement, and ensuring consistent delivery.
- Provide monthly status reports to Walmart.
- Coordinate with Asia PSD, technical teams, and stakeholders to ensure successful implementation and execution of program changes.
- Provide regular internal and client-facing updates, including progress reviews, presentations, and key messaging.
- Oversee critical operational processes including Walmart Testing Mailbox management, Retail Link Administration, Mill ID Assignment, Walmart OSC Account Management, Walmart Bulletin Distribution, Weekly OSC API Upload Audit process, and Failure disposition escalation process.
- Monitor testing and quality activities by working with labs, suppliers, and retail stakeholders to track product testing, review reports, and manage deviations or failures through root cause analysis and resolution.
- Continuously simplify and improve processes, tools, and documentation to enhance efficiency and program effectiveness.
- Review laboratory test reports and articulate findings with respective Walmart Stakeholders.
- Track and resolve customer complaints and testing deviations.
- Investigate deviations to determine root cause and communicate with relevant stakeholders.
- Attend meetings with the BV lab & retail client.
- Perform other tasks as needed.
Requirements
- Requires regular presence at the Walmart Home Office Regional Location.
- Must demonstrate a high level of professionalism, discretion, and situational awareness.
- Must be observant and respectful while operating within Walmart’s corporate environment.
- An equivalent combination of education and experience may be accepted.
Skills
- Program management
- Consumer product testing
- Quality assurance
- Process/quality engineering
- Design for manufacturability
- Project planning
- Communication
- Issue resolution
- KPI monitoring
- Continuous improvement
- Root cause analysis
- Process simplification
- Documentation enhancement
Location
- Bentonville, Arkansas
Work Type
- Full-time
Experience Level
- Minimum of four years working experience in total
- Experience in program management in consumer product testing, quality assurance, process/quality engineering or design for manufacturability
Education Level
- Bachelors degree required
About the Company
- Entity: Consumer Products Services Division
- Department: CPS