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About the Role

The Director, Sales is responsible for managing regional public sector focused client executives to ensure profitability, sales revenue growth, and overall strategy execution. This position must consistently meet assigned Gross Profit (GP) targets while identifying growth opportunities with existing customers and new logos. Success in this role requires exceptional ability in hiring, developing, and retaining top talent.

Responsibilities

Consults, designs, supports, and manages customer sales activities involving all company products and services, with a primary focus on the designated region.
Manages, trains, advises, and motivates assigned team members to reach their full potential.
Develops and maintains strong relationships with key customers, with the ability to present in-person or virtually.
Ensures strong market share for products and services by providing direction and information.
Develops and maintains technical competency in all C1 products and services.
Prepares monthly sales forecasts, budgets, quotas, and other projections.
Analyzes sales records and trends against objectives and competitive activities, recommending corrective actions to the Regional Vice President (RVP).
Develops a Business Plan for the area of responsibility aligned with short- and long-range company objectives.
Keeps the RVP informed of economic, customer/competition situations, and customer business issues to generate strategies for achieving business objectives.
Utilizes partnership programs and collaborates with customers and their other product/service partners.
Manages Named Account Managers (NAMs) to ensure success with all service offerings from C1's business partners.
Maximizes NAM results through continuous and proactive feedback.
Expedites the resolution of customer problems and complaints effectively.
Stays informed on industry changes, participates in relevant organizations, and continually improves sales techniques and knowledge.
Works independently and collaboratively with various company organizations and functions to achieve objectives.
Adheres to company policies, procedures, and objectives, and accurately discusses these with NAMs and customers.
Creates innovative solution concepts.
Maintains strong executive-level customer relationships.
Identifies team strengths and weaknesses and collaborates with extended teams to improve skills.
Manages multi-vendor plans and relationships (OEMs).
Recognizes and develops talent to build a successor and bench.
Continuously seeks and recruits talent.
Executes both the art and science of selling, utilizing specific sales methodologies.
Helps NAMs qualify deals worthy of pursuit by determining priorities.
Holds the team accountable for tactical execution.
Manages deals effectively and understands the process flow.

Requirements

4-year college degree in Business or equivalent experience.
7+ years of direct selling experience.
5+ years of supervisory experience.
3+ years in a Services/Sales Support management role or related experience.
Strong Public Sector Sales background.
Proven ability to maintain partnership programs with customers and their service providers.
Strong problem-solving, decision-making, and negotiation skills.
Must be a total team player focused on the overall "big picture" for success.
Knowledge of collaboration technology.
Strong presentation, verbal, and communication skills.
Demonstrated sales ability and technical aptitude.
Proficient with Microsoft Word, Excel, and Outlook.
Previous experience in the telecommunications industry.
Strong territory management background, including growth plans, staffing, coaching, and exceeding quotas.
Strong background and forecasting skills.
Strong skills in developing and maintaining executive-level customer relationships.
Excellent coaching skills to strengthen the team.
Creative, innovative, resilient, and tenacious.
Strong internal relationships with mutual respect with the extended team.
Executive presence.

Skills

Public Sector Sales
Collaboration Technology
Microsoft Word
Microsoft Excel
Microsoft Outlook
Telecommunications Industry
Territory Management
Forecasting
Customer Relationship Management
Coaching
Sales Methodologies

Location

Regional

Work Type

Full-time
Office environment

Experience Level

7+ years direct selling
5+ years supervisory
3+ years management

Education Level

4-year college degree in Business or equivalent experience

Salary/Compensations

$125,000 - $190,000

Benefits

401(k) Plan with 35% employer match up to 10% employee contribution
Medical Coverage (UnitedHealthcare, Reference Based Pricing, Kaiser)
RX Home Delivery
HSA with Employer Contribution
In-vitro Fertility treatment coverage
Dental
Vision (2 plans)
FSA Plans (Healthcare, Dependent Care, Limited Purpose)
Pre-tax Commuter Plans
Employer-paid Life Insurance
Employer-paid Short Term Disability
Long Term Disability (2 plans)
Paid Parental Leave (4 weeks at 100%)
Employee Assistance Plan
Voluntary Life Insurance for team member, spouse, and child
Voluntary Accidental Death for team member and spouse
Legal/ID Theft Plans
TeleHealth
Wellness via Omada Health
Travel Assistance
Business Travel Accident Coverage
Medical for foreign travel coverage
Employer-paid Pet Telehealth
Accident Insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Volunteer Time Off
10 Holidays
Summer Sizzle
On Demand Pay (Daily Pay)

About the Company

C1 is the foremost, single-source provider of advanced communications and data technology for business, government, and education.
C1 connects customers to digital solutions including AI-enhanced contact/customer service centers, collaboration systems, network infrastructure, and managed solutions.
Solutions are designed with security at the forefront, utilizing AI to achieve mission goals and reduce costs.
C1 is passionate about designing, implementing, managing, and supporting customer needs end-to-end.

Equal Opportunity

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities.
All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status.