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About the Role

This remote position requires a high level of organization, time management, and strong communication skills to oversee and coordinate teammate schedules across multiple locations within a designated region. The role involves managing last-minute changes, resolving scheduling conflicts, and collaborating with regional and center leadership. The ideal candidate is a problem-solver who can maintain a balanced schedule meeting both patient and team member needs.

Responsibilities

Daily management of teammate callouts across 15+ locations
Managing the cross-center coverage process for 15+ locations
Maintaining and updating center schedules and the daily staffing tracker based upon callouts and cross-center coverage for 15+ locations
Training and onboarding new leaders into the regional scheduling process
Serving as a subject matter expert for all scheduling tools and associated processes
Auditing schedules, re-training leadership, and driving the implementation of scheduling best practices across 15+ locations to meet specified KPIs
Keeping regional leadership informed of critical activity within their region
Ideation and creation of additional tools and training materials to improve the overall process
Identifying ways to improve regional scheduling tools and processes and actively participating in creating solutions

Requirements

1+ year of administrative / operational experience

Skills

Organization
Time management
Strong communication skills
Problem-solving

Location

Remote

Work Type

Fully Remote Role
Monday-Friday 5:00am - 2:00pm

Experience Level

1+ year of experience

Salary/Compensations

$19 - $22/hr

About the Company

Our story began in 2017 in Austin, TX with humble roots but big aspirations.
From 1 center in North Austin, our movement has inspired thousands of clinicians and operators.
Today, the ABC community is 10,000+ strong, serving thousands of children with ASD.
We have an intentional focus on our core values.
Each center is purpose-built, and each community of teammates is nurtured.