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About the Role

The Program Specialist is responsible for the planning, coordination, and execution of Women in Payments’ leadership and community programs. This role drives sponsor and member engagement, and sponsor value by managing key initiatives like the Leadership Collective, Global Mentorship Program, POM Cafés, and MC6 Spotlights.

Responsibilities

• Lead the planning, execution, and continuous improvement of leadership and community programs.
• Oversee the full lifecycle of program delivery, from concept and planning through to execution and post-program evaluation.
• Manage multiple concurrent programs including Leadership Collective, Global Mentorship Program, POM Cafés, MC6 Spotlights, and other initiatives.
• Develop and maintain program timelines, project plans, and workflows.
• Serve as the primary point of contact for program participants, speakers, partners, and sponsors.
• Manage a high volume of sponsor communications, ensuring sponsor deliverables and participation are executed.
• Maintain strong, collaborative relationships with participants and partners.
• Coordinate all program logistics including invitations, participant confirmations, session scheduling, and preparation materials.
• Manage speakers and hosts, including outreach, application coordination, scheduling, and preparation.
• Oversee program execution for both virtual and in-person sessions.
• Ensure participants and speakers are well prepared and supported throughout program delivery.
• Work closely with marketing and communications teams to develop program materials and promotional assets.
• Collaborate with internal teams and program content leaders to schedule sessions and align on program topics.
• Track and analyze program engagement, participation, and performance metrics.
• Prepare quarterly and annual reports on program activity, engagement, and outcomes.
• Implement participant satisfaction surveys and regular feedback mechanisms.
• Utilize company systems including HubSpot, Microsoft Office, and project management tools.
• Develop and manage program work plans, budgets, and operational documentation.

Requirements

• 3+ years of experience in program management, event management, or community engagement roles.
• Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills.
• Experience managing stakeholders, sponsors, and senior-level participants.
• Proficiency with project management tools, CRM or association management systems, and Microsoft Office.
• Highly organized with exceptional attention to detail.
• Strong relationship builder with excellent interpersonal skills.
• Proactive self-starter who thrives in a collaborative and fast-paced environment.
• Ability to work independently while coordinating effectively with cross-functional teams.
• Strong commitment to delivering high-quality program experiences.

Skills

• Project management
• Communication
• Stakeholder management
• Community engagement
• Event management
• CRM systems (HubSpot)
• Microsoft Office
• Project management tools

Experience Level

• 3+ years

Salary/Compensations

• $65,000 to $72,000 annually

About the Company

• Women in Payments is a global professional network uniting women across the payments ecosystem with a shared vision of gender parity.
• We are deeply committed to diversity, equity, and inclusion, and we believe organizations are strongest when they intentionally build cultures that celebrate different perspectives, experiences, and voices.